Unfortunately I was told on 3 out of our 7 bookings that they didn’t have the booking.
Not really sure how their system works but it seemed a bit unorganised.
All bookings were made a while ago so it wasn’t because it was last minute.
I like the hotel in general, nice rooms, good gym and pool and also nice food.
But I have stayed there a couple of times now and every time there seems to be some issues finding the bookings.
I might start calling the hotel in advance to confirm that they got all bookings that were made.