Overall Ratings & Reviews Grand City Hotel Wrocław

Hotel staff stole earrings i left in room. Expedia said they would contact back in an hour, they told us after we made two calls and two emails they didnt find the earrings. Very disappointed. Staff was unprofessional in how they handled this. Earrings were very sentimental and were left on nightstand. Protect your stuff, dont stay here.

We loved that it was so close to the beautiful town square and our pick-up point for a tour. The room itself was beautiful and the staff are all friendly.

Couldn't fault the hotel, spotless great location 2 minutes from main square with plenty of places to eat and drink. Staff were helpful especially one member of staff ( sorry can't remember her name) would stay here again.

Great stay. Will stay again. Clean rooms.quiet street. Great location.comfortable beds and nice linens.as for the negatives-tv channels are very limited.some members of the reception stuff shuld smile more and present more friendly face.

Manager of the Hotel keeps his Mercedes in front of the front door and blocks access for guests arrival.

Location,breakfast and size of room fantastic

Very nice modern room. Good soundproofed window.

MERKEZE ÇOK YAKIN YÜRÜME MESAFESİNDE TARİHİ BÖLGEYE ULAŞABİLME VE GECE HAYATINIDA GÖREBİLME AÇISINDAN KONUMU ÇOK İYİ. HAFTASONU BİRAZ BARLAR YÜZÜNDEN SABAHA KADAR GÜRÜLTÜLÜYDÜ.

Very friendly staff, a 5 minute flat walk from the square, clean and comfortable room. We ate in the restaurant one evening and although was a little more pricey than on the square, it was well worth the money.

Weekend stay with wife

The bar staff could do with some training but had a lovely attitude and personality Reception staff amazing

The hotel is spotlessly clean and the staff are really helpful. A wide choice for breakfast too. Location was perfect for the old town.

It ia an amazing place with gardens and the lake infrond of the resataurant. The room was excellent, breakfast of high quality.

Friendly staff, clean and central place you can walk less than 2 minutes from Rynek Square and some tourist attractions.

Location

Polecamy ten piękny hotel. Znajduje się on 1 min od Rynku. Obliga hotelu jest przecudowna. Pani z recepcji pomogła nam bardzo, chociaż prośby były "niecodzienne". Hotel ma piękny design, jest czysty i najpiękniejszy z wrocławskich hoteli. Polecamy!

Fantastic from start to finish. Great staff, beautiful hotel and just steps from the main squares

Great location for the bar’s restaurants and public transport to get around it really couldn’t be better One thing…. We booked as we needed a fridge but even though it s fired in the room they DON’T work

I was disappointed that the hairdryer was missing a power cord and, although I was told another one would be provided, that didn’t happen. I wasn’t allowed to buy a cup of coffee without paying for a full breakfast buffet, something I didn’t want. The location was perfect, but ivv be wouldn’t return

Nice location inside city center, warm reception