Overall Ratings & Reviews Logis Hôtel Au Lion Rouge

Only stayed for one night on my way to a different city. Hôtel was nice and staff was friendly. Seemed clean throughout the building. The room had a strong smell of cigarette smoke even though it was a smoke free room (the smell could have came from another room). Also, the towel provided had makeup on it from a previous resident. We were only provided with the one towel and there was no staff to request additional. We did check in late and they accommodated us with a hidden key. Aside from the two issues it was a nice stay for a quick night.

Checkin was very bad. We did call to inform that we was late, and the Hotel told us that they would send us a email with information's of how to come to the room when hotel was closed. We DID NOT GET ANY EMAIL from the hotel and when we did arrive at 03:00 we had no information and no help! Luckily for us there was some other guests who had other problems with the hotel there in the middle of the night so they did help us inside! Really really bad service and experience! The next morning was even worse! The house cleaning tried 4 times to enter the room for cleaning even if we have hanging the no service sign on the door. The person entreer the room before our check out and we needed send here out, but came back again and again. Extremely rude and disrespectful treatment, and totally unprofessional! When we complained they told us that this was all our fault and they didn’t say that they were sorry and they didn’t apologize for all the things that happened to us! We will never come back again and we will not recommend this hotel to anyone!

Stayed one night on business. Clean and comfortable room. Nice restaurant, reasonable prices and good selection of wine.

Neat little hotel. Roomy 2 bedroom room. Cons- checkin is very late.

Receptionist didn't explain about any evening meals as private party took priority. Room had no refreshment tray or fridge - which is always had within this chain previously. Bathroom needs replacing, tiles loose, blind missing yet chain still there, toilet seat pealing, just not what you expect so won't be returning.

Restaurant shut. My main reason for booking. Disaster

Excellent hôtel, clean and very friendly.

A convenient and comfortable hotel staff are friendly and helpful. They could

Arrived after 11 pm but I phoned up earlier. Key was waiting for me in safety box. No bar open Monday night in hotel or in the neighbourhood. Left the next morning at 7.30 am after a quick breakfast. Good hotel for a quick stay.

We were very happy with our stay, the room looked brand new, very clean and very comfortable. The staff were very friendly and very helpful. Excellent hotel!

Not a great place but reasonably low cost, partly refurbished rooms but old mattress and bathroom. No written menu in restaurant which made it difficult for a non-French speaker as the staff did not speak English

Bon séjour. Revoir la salle de fitness : il manque du matériel (poids libre).

soirée tres calme avec un repas tres correct le tout avec un accueil agreable

Der Inhaber hat Flexibilität bewiesen, wir durften in CHF bezahlen.

Hôtel correct. Personnel correct. Chambres correct. Manque un petit peu de propreté.

Personnel très arrangeant. Je suis arrivé tardivement à l'hôtel et le personnel a accepté de me servir le menu de la soirée étape

Arrivée tardive, attente pour le service du dîner, très belle accueil

Wunderbar, ruhig und sympathisches Personal

Suite was spacious and comfortable as it had one big bed, two single beds and a living room. Close to the airport.

Etape très agréable dans un hôtel confortable, très propre et agréable. A conseiller aux Amis.