Clean, comfortable, TV is also okay, just the pillows are a bit smelly

In the app, a room with a double bed was available, but when I arrived and went through the check-in procedure, there were none. The twin beds were combined into one. I stayed for one night and was working out of town. I hoped to get what I booked in the app. So next time I should pay more attention, it's not about the price but the commitment. The staff and other things are already quite good.

The room was clean and the AC was cool. But the hot water wasn't available for showering, there was no drinking water in the kettle or bottles, and the Wi-Fi was slow in the room.

This is the umpteenth time and I will still choose this hotel, recommended😍

Always feel well served and wholeheartedly, the staff are pleasant and friendly.

I always stay at this hotel, even though there are other options, I feel comfortable, maybe because of the good service and the room which I think is quite clean, the hot water also works well👍

I highly recommend this hotel. I felt helped throughout my stay by the friendly staff, who were prompt when asked for assistance. The room was comfortable and the staff were friendly. ⭐⭐⭐⭐⭐

It was very satisfying to stay at this hotel, there is a cafe so you don't need to go out to buy food, the staff are agile and friendly.

Clean rooms, friendly staff, and a strategic location. Recommended for those staying in Surabaya due to its proximity to everything.

The room is comfortable, great, I've stayed here quite often.

The staff is okay, only the cleanliness is still lacking, they also forgot to provide a doormat.

Not bad for that price, the room is not soundproof, so it is noisy inside

Overall everything is okay, but why is there only one towel provided?

The hotel staff is very friendly and pleasant

The hotel staff is friendly, the TV already has channels, previously saw ants 😅

The hotel staff is friendly, the hotel location is in a strategic area

Satisfying! Hopefully it will be even better in the future.

Friendly and satisfying service.. Fast response and economical prices

Not the same as the app photo. There's only one pillow, the pillowcases are disgusting, and there are cobwebs in the room. The paint on the walls is peeling.

Good and highly recommend for a rest.