8,8
Very Good
From 860 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,9

Meal

8,6

Location

8,8

Service and Facilites

8,9

People often mention about Lembah Permai Resort Puncak - Cipanas
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Variety (66)
Bedroom (64)
Staff Friendliness (63)
Family Friendly (62)
Ambiance (59)
Taste (56)
Hotel Area (55)
Room Space (54)
Bathroom (50)
Surroundings (47)
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Traveler Reviews Lembah Permai Resort Puncak - Cipanas

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Customer reviews
samudi
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Lembah Permai Resort Puncak – Cipanas truly lives up to its name, nestled in a cool valley with beautiful views typical of Cipanas. The comfortable atmosphere makes it a perfect place for a staycation or family vacation. The front desk service is very satisfying and friendly, as is the entire hotel staff, who always greet you with a smile. I've stayed here twice and have never been disappointed. The location is also very strategic, especially if you plan to visit the Cibodas Botanical Gardens, as it's very close to the hotel. The facilities are quite comprehensive! There's a swimming pool with a beautiful setting, breakfast is included (and the food is absolutely delicious), and there's even a camping area for those looking for a different experience. In short, this hotel is highly recommended for those vacationing in Cipanas and looking for comfortable, strategic, and budget-friendly accommodation. Ambiance/Facilities: The hotel has a very comfortable atmosphere, with the cool Cipanas air. The facilities are complete, including a swimming pool, a camping area, and clean, comfortable rooms. Food: Breakfast is included and is delicious, with a satisfying variety. The food is truly worth it for a hotel in the Puncak area. Staff Assistance: The receptionist was very friendly and responsive, as were the other staff around the hotel, who always helped with a smile. The service truly makes you feel valued as a guest. Highlights: Strategic location near the Cibodas Botanical Gardens, complete facilities, a peaceful atmosphere, and friendly service. I've stayed here twice and have never been disappointed. Price: The price is commensurate with the facilities and service provided. It's well worth the stay. Location: Situated in the Cipanas Valley, very close to tourist destinations like the Cibodas Botanical Gardens. The location is strategic and easily accessible.
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+2
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Nofri M.
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Leisure
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10,0
/10
Reviewed 2 day(s) ago
It turns out the place is very spacious because there is a special area for those who want to pitch their own tent. For the villa itself, there are also many choices in terms of size, capacity, and room layout... As for the facilities, you could say they are very complete, for those who want to ride horses, electric bicycles and 4-wheeled APV motorcycles are provided. Overall, pleasant, the only thing lacking and needing improvement is the WiFi connection and cable TV. Thank you.
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Putri N.
icon-origin-TRAVELOKA
8,0
/10
Reviewed 7 day(s) ago
I stayed there for 3 nights, and I've been there many times. But why haven't there been any improvements? With the same price range per night as other resorts, why is the breakfast always so disappointing? From the variety, the taste, to the presentation?
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R***k
icon-Leisure
Leisure
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9,7
/10
Reviewed 2 week(s) ago
The atmosphere is comfortable, free access for GoFood.
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S***l
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10,0
/10
Reviewed 4 week(s) ago
Cool atmosphere, suitable for family vacation
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1 people find it helpful
E***n
icon-origin-TRAVELOKA
9,0
/10
Reviewed 6 week(s) ago
To escape from fatigue, the atmosphere is supportive, cool, and beautiful. Breakfast served is plentiful and varied. Unfortunately, the cleanliness of the sheets, pillowcases, and bed cover is not well-maintained because the ones with black stains are still used.
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr./s. E*n, Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience during your stay at Lembah Permai Resort. We will strive to continuously improve our service. We hope to welcome you back and provide you with the best experience possible. Warmest regards. Lembah Permai Resort.
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U***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
Cool atmosphere, suitable for children, Playground, Swimming pool, Horses and ATVs complete.
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Accommodation's Reply
11 Aug 2025
Dear Mr./s. U*a. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.
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F***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Booked 3 rooms on a weekday, only my family stayed there so it looked a bit scary because I was paranoid about the people 😀 but everything was okay, the rooms were clean, the food was delicious.
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3 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr./s. F*l. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to rate and review your recent visit. We are delighted to know that you enjoyed your stay with us. We welcome your suggestions and feedback. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.
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AYU W. S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
Highly recommended, starting from the receptionist service, even though it was very late at night, they still provided excellent service and the staff was friendly. The food in the restaurant is delicious and has a wide selection. It's top notch 🫶🏾
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mrs. Ayu W. S. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.
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M***d
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8,6
/10
Reviewed 9 week(s) ago
The place is comfortable... but the food variety is very simple...
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr./s. M*d. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience during your stay at Lembah Permai Resort. We will strive to continuously improve our service. We hope to welcome you back and provide you with the best experience possible. Warmest regards. Lembah Permai Resort.
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B***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
For the 3 bedrooms, the rooms are comfortable and spacious.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr./s. B*y. Warmest Greeting From Lembah Permai Resort. Thank you for taking the time to rate and review your recent visit. We are delighted to know that you enjoyed your stay with us. We welcome your suggestions and feedback. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.
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Nurhidayat
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
Previously, its name was Zury Resort Cipanas, if I'm not mistaken. For easy access because it's on the side of the road. For the cleanliness of the hotel and the service, it's okay. For the breakfast menu, the food is delicious. But it's not very varied, please improve it.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Nurhidayat, Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience during your stay at Lembah Permai Resort. We will strive to continuously improve our service. We look forward to welcoming you back and providing you with the best possible experience. Warm regards, Lembah Permai Resort.
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Yohanes F. D.
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Leisure
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10,0
/10
Reviewed 10 week(s) ago
The hotel staff and employees are very friendly.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr. Yohanes F. D. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.
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Y***h
icon-origin-TRAVELOKA
9,3
/10
Reviewed 10 week(s) ago
The room and area are clean, it's just that the bedding smells for some reason, hopefully it can be improved in the future. Hopefully the room will also be given air freshener so that you will feel more at home in the room.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr./s. Y*h. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience during your stay at Lembah Permai Resort. We will strive to continuously improve our service. We hope to welcome you back and provide you with the best experience possible. Warmest regards. Lembah Permai Resort.
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R***i
icon-Staycation
Staycation
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10,0
/10
Reviewed 10 week(s) ago
Very comfortable and beautiful place, the taste of the food and the place are comfortable. Next time come back here. Thank you
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr./s. R*i. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.
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Haekal R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
comfortable, just sleeping is too noisy with the flow of the river / canal
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mr. Haekal. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.
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a***s
icon-Leisure
Leisure
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8,7
/10
Reviewed 15 week(s) ago
exciting, for the next room choose the non-AC one because it's already cold.. for the rest it's pretty okay
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+5
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Accommodation's Reply
06 Jun 2025
Dear Mr./s. A*s. Thank you for taking the time to provide a review of your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 16 week(s) ago
good hotel facilities. need to improve some furniture (looks old)
+2
2 people find it helpful
Accommodation's Reply
06 Jun 2025
Dear Mr./s. A*r. Thank you for taking the time to provide a review of your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.
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I***m
icon-origin-TRAVELOKA
9,7
/10
Reviewed 17 week(s) ago
The hotel staff is very friendly, the WA admin responds quickly when you can't order food via the hotel phone, the food is delicious, and it's quiet and spacious on weekdays.
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2 people find it helpful
Accommodation's Reply
06 Jun 2025
Dear Mr./s. I*m. Warmest Greeting From Lembah Permai Resort. Thank you for taking the time to give a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are well received. We look forward to welcoming you to Lembah Permai Resort in the near future. Warm Regards. Lembah Permai Resort.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly, kids friendly, the food is varied and tastes good. At first the dispenser didn't work, the phone also didn't work so it was difficult to order from a restaurant, so we ended up walking to a restaurant that was quite far away. After being informed, it was quickly followed up.
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2 people find it helpful
Accommodation's Reply
06 Jun 2025
Dear Mr./s. D*a. Warmest Greeting From Lembah Permai Resort. Thank you for taking the time to give a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are well received. We look forward to welcoming you to Lembah Permai Resort in the near future. Warm Regards. Lembah Permai Resort.
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Number of reviews per page
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