Overall Ratings & Reviews Scarletz Suites KLCC by Mykey

The room is cool, I deliberately chose a room with a bathtub and from the bathroom you can see the view of cool buildings and feel like in the movies. The only thing that was annoying was the unpleasant smell in the bathroom area, like the smell of sewage, as a result, I had to prepare perfume every time I wanted to go into the bathroom and soak. The smell was quite disturbing, I think it was from the drain. But overall, it was really cool, the swimming pool has a cool view. Recommended hotel.

I checked in for 2 nights here, overall, but you must perfect the cleaning before selling the room, dirty bedcover, and why only 2 pillows? It must be 4. And 4 towels, why only 2? Nothing slipper in your room, you must buy But I appreciate the room has reverse osmosis filtration for drink and kitchen utensils so please improve it, it will be perfect 👌🏻

The hotel was very crowded, but unfortunately one of the male staff was not pleasant. I had provided proof of deposit payment, but they insisted on saying they hadn't received it without checking.

Unfortunately, you can't make any requests even if you arrive before check-in time. The staff were friendly and clean, and the room was okay.

very comfortable room , clean

The hotel was super nice, receptionist was very helpfull also. But the room a bit dirty, thre was cigarette ash under the bed. But overall was good, the bathroom complete with the sanitary.

The luggage storage is very safe, making it easy to travel to other places if it is not time to check in to the room.

The room was very nice and well-equipped. The location is also very strategic, close to KLCC. There's a minimarket and coffee shop in the hotel lobby, and there are many eateries nearby. However, unfortunately, the service from the hotel staff was very lacking. First, I booked a premium suite, which was very nice and spacious. However, the bathroom smelled of urine. I complained, but it wasn't addressed. Second, I was moved to a junior suite because the premium suites were full. However, the tap water in the room wouldn't work. I complained several times, but it wasn't addressed. In the end, I had to buy drinking water outside every day. I hope the hotel staff can be friendlier and better.

The apartment is close if you want to go to KLCC, just take a Grab for 5 minutes to get there, if you walk it's also quite good for those who bring small children and elderly people. The apartment is clean and fragrant, the facilities are complete. But if you want to take the elevator you have to queue. So far so good.

The Scarletz Suit Hotel is strategically located near the KLCC Tower, allowing easy access both morning, afternoon, and evening. For other areas, you can take a GrabCar at a still-affordable price.

Scarletz Hotel is perfect for travelers looking for a modern, clean, and affordable stay in the city center. It's perfect for vacations, business, or staycations. It will definitely be my choice again when I return to Kuala Lumpur.

clean and suitable for familiy

The room is spacious and comfortable. The kitchen is fully equipped, so I can cook. The view is also great. I loved staying here. Thank you, Scarletz.

The apartment is beautiful, beautiful, and comfortable. Check-in was easy, and I really enjoyed staying here. There's also a restaurant next to the hotel that serves delicious food.

+ Nice room atmosphere and big room + Big bed + There is a water dispenser in the room - Dirty bed even though it has been requested to be changed - The elevator takes a long time and is often wet because access is combined with visitors who have finished swimming and the staff is not alert to clean it - The lobby is rather small and no one organizes it so it is piled up - The staff is not friendly and willing to help even though we are having difficulty opening the door/carrying suitcases - The hotel's position is quite far from other malls besides KLCC Mall

+ Nice ambiance and large room + Large bed + In-room water dispenser - Dirty bed despite requesting a change - Elevator takes a long time to operate and is often wet due to shared access with guests after swimming, and staff are not responsive to cleaning. - Lobby is quite small and unorganized, resulting in clutter. - Staff are not friendly and willing to help even when we had difficulty opening the door or carrying our suitcases. - Hotel location is quite far from other malls besides KLCC Mall.

+ Nice ambiance and large room + Large bed + In-room water dispenser - Dirty bed despite requesting a change - Elevator takes a long time to operate and is often wet due to shared access with guests after swimming, and staff are not responsive to cleaning. - Lobby is quite small and unorganized, resulting in clutter. - Staff are not friendly and willing to help even when we had difficulty opening the door or carrying our suitcases. - Hotel location is quite far from other malls besides KLCC Mall.

The hotel is comfortable, close to KLCC, but unfortunately the sink is clogged.

The location is near KLCC, it's really good and the building is new, some staff are friendly and some are just so-so, but for the size of the stay it's too crowded, there are only 4 elevators while there are so many tourists. so you have to queue to use the elevator, it can even take up to 40 minutes just to wait for the elevator to go up or down. the room is spacious, there is a kitchen set too but when you first enter it also smells bad. the kitchen cupboards are also a bit damp so it causes an unpleasant smell. overall, for the price it is quite cheap.

Clean place, quite strategic, nice pool view