Overall Ratings & Reviews Sapa Green Forest Hotel And Convention

For strategic location, just walking distance (very close) to Sapa Station to Fansipan. Standard service (not too impressive). Cleanliness needs to be improved. Food quality can also be improved.

Overall the hotel is fine. Located in front of Sapa Center. Unfortunately during the stay there 's a local gathering event at the ground restaurant and very noisy with loud music until 10pm.

It was nightmare for all traveller. When I came to the hotel at almost midnight, the reception was dark. I got bad feeling. * The hotel didn't receive our booking from app*I don't know this is mistake from app or the hotel. At lease the front office managed to get us rooms -appreciated, even though the location is not strategic (uphill). My group is 6 person (with 3 elder & 1 wheelchair) and we have to go to the next hotel by foot in the midnight. I am too exhausted to calculate the different rates of the hotel and make this an issue.

The service from the staff is bad, the staff can't speak English at all, the restaurant is dirty & the food don't have variation, when check out they are charged a fee for early check in without prior notification! (this made me mad), if there is a fee for early check in we should be notified from the start, the only point plus of this hotel It 's just a strategic location, it 's a shame it 's not matched by a professional workforce.

The service from the staff is bad, the staff can't speak English at all, the restaurant is dirty & the food don't have variation, when check out they are charged a fee for early check in without prior notification! (this made me mad), if there is a fee for early check in we should be notified from the start, the only point plus of this hotel It 's just a strategic location, it 's a shame it 's not matched by a professional workforce.

This hotel only available on app! I love the location so much. Just perfect in the middle of Sapa Town. Restaurant is very near. To Sunworld is only 1 minute away. They don't have english name on google map so you just click on their vietnam name and they will redirect you to app to book. The room is so spacious and clean. Even a little bit old design but it's not a problem. They have large window. Book the town view cpuld be much better but beware of the traffic noice. I skip the breakfast because I am late. They only serve breakfast until 9 a. M.

Great location. Closed to everywhere.

The hotel was very enthusiastic. I left 1 day early. I couldn't change the schedule on the app, but I contacted the hotel and received very dedicated help.