Cleanliness and room service are OK/Good. The place is also spacious, comfortable, very good for families to stay at this Alam Permai Hotel. Highly recommended. Only one, the hot/warm water in the bathroom was under repair when we stayed yesterday. Everything is very good for the Deluxe room. Just a suggestion, if possible, the standard room should still be equipped with AC because during the day it is still hot in the room.