WoodSpring Suites Knoxville - Cedar Bluff

Explore WoodSpring Suites Knoxville - Cedar Bluff
8,4
Very Good
From 205 reviews
Cleanliness

9,0

Room Comfort

8,4

Service and Facilites

8,8

Traveler Reviews WoodSpring Suites Knoxville - Cedar Bluff

Number of reviews per page
20
40
Top reviews
Cornelius
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was advertised to have breakfast only to get an email after paying that they didn’t serve breakfast. I had to call for someone to come to check us in at the closed front desk.
Melinda
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was not clear this is an Extended Stay hotel, which meant many full time residents, pets and kitchen/food smells. No ammenities, including no ice machine, no coffee in room or in lobby. Beds were very uncomfortable with cheap linens and thin pillows. Antiseptic smell throughout property seemed to be masking other smells. No staff at front desk in evening or morning so if you lock yourself out or have any problem you have to wake up an "on-call" staffer.
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Jim
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The fourth floor has a musky oder... the coffee is horrible, this is a low cost hotel and you can tell
dale
icon-Business
Business
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

it was quiet and clean
Brooke
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The amount that my spouse and I paid for this room was a good price. Overall, the location was nice. There was plenty of places to eat and there was a mall and other shops close by. For the one night that we stayed, the place was quiet and clean. I would recommend this place to anyone looking for something inexpensive.
Michelle
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Checked in “After Hours” and had to wait outside for over 20 minutes for someone to let us in. When we did get inside the front desk was closed up like a prison. The man who checked us in was very nice, but nothing could compensate for the “Welcome”, or lack thereof, that we received upon our arrival.
Jessaca
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good place to stay!
Brittany
4,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel itself was very clean and the front desk attendant was polite, but the smell of POT was so strong it was nauseating. Definitely felt like you could get a contact high from just riding the elevator and waiting in the hall in front of the elevator.
C.
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall ok. You need to know if u are checking in after 9pm the front lobby is locked and no one at front desk. You have to call and wait for someone to show up. Not that big of deal but we did have to wait a while and when u have traveled all day, waiting for 15-minutes to get someone to check u in can feel like an hour. We were told they do the lobby that way because this place is an extended stay facility.
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Richard
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No soap shampoo and conditioner.
Terry
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean, spacious. But didn't like: no coffee maker in room; you have to "rent" it for $5! No hair dryer unless you specifically ask. Nobody at desk after 6 on weekends; you have to call from the foyer outside the lobby. Didn't take long, but still, I didn't care for it.
Wankiacus
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice place. We enjoyed our stay
Cameron
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was friendly but the room was dirty when we checked in. The floor was not swept. There was garbage and visible dirt under the beds. The floors had sand/dirt on them. I asked if it would be possible to come have someone sweep our room, but the front desk told me the only clean the rooms if you stay longer than two weeks. We also asked for extra pillows, and were never given them. We stayed on the fourth floor, and the entire hallway smelled of mold.
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Steven Douglas
icon-Business
Business
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean facilities at a reasonable price
Deboran
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This was a perfect location with Sam'sClub across the street for gas and WalMart behind that for incidentals. Also, the shopping, restaurants and freeway entrances were close by. I would highly recommend and plan to stay here again. The workers were extremely friendly and helpful. The laundry room could have used a few chairs for people to wait for the washers/dryers to end but that's the only update I would include. May a bench on the wall instead of chairs would work.
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Joyce
icon-Leisure
Leisure
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There were no bags for dog clean ups and the trash was full. Tv was not very easy to use. No ice machines, coffee creamer or decaf coffee. Outside landscaping needs sprucing up and leveled. My bathtub had a crack and it was actually squishing under my feet and I almost fell because it was so full of water from my shower. I am sure there is water leaking under the tub also. No complimentary shampoo, conditioner, hair dryer, or toothpaste. No one at the front desk after a certain hour??? You have to dial someone if after hours... Only one cart for tramsporting luggage from parking lot. If they are not included, post it on your website and people can bring their own.
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Verified traveler
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was nice, clean, the staff was friendly. My only complaint was our beds were squeaky every time you moved or rolled over there was a loud squeak.
Gene
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful greeting when we checked in. He even offered to help me carry my stuff to my room since there were no available carts.
Chris
icon-Business Family
Business Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Only issue was there was not a hair dryer. I assumed there was one so we didn’t pack one and found out they indeed do not have hair dryers. Other than that, it was great! Nice and clean and friendly staff.
Janaris
icon-Business with Children
Business with Children
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Horrible customer service
Number of reviews per page
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