8,3
Very Good
From 461 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,1

Meal

8,3

Location

8,6

Service and Facilites

8,1

People often mention about Life Hotel Sudirman Surabaya
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Distance to City Center (33)
Bedroom (31)
Bathroom (27)
Staff Friendliness (25)
Ambiance (24)
Room Space (21)
Hotel Area (21)
Accessibility (19)
Soundproof (19)
Wifi (18)
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Traveler Reviews Life Hotel Sudirman Surabaya

Number of reviews per page
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40
Customer reviews
I***n
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Strategic location, close to everywhere and clean hotel room.
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h***y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Low budget hotel, good facilities, small and clean, very good service.
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 3 week(s) ago
The room wasn't ready, and there were no towels, so I had to ask for them. The service area looked really dirty; it should have been closed, not open. The location is okay, as it's close to everything. Hopefully, the hotel will fix this.
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1 people find it helpful
R***t
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Good overol, improve the service again
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1 people find it helpful
Almas F. D. D.
icon-origin-TRAVELOKA
6,6
/10
Reviewed 5 week(s) ago
Found 3 cockroaches, hot water was off, 1 indoor light was off
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K***t
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
for the location is quite strategic for those who bring a vehicle or use public transportation can use the city bus whose stop is not far from the hotel. for the room 315 is quite good, the AC is cold, the bed is quite big.. but the minus is true like other reviews there are small cockroaches, but since I'm not afraid of cockroaches so it's not too much of a problem for me..
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H***m
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
Good place for transit. Worth the money. Will stay here again when visiting Surabaya.
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S***s
icon-origin-TRAVELOKA
6,2
/10
Reviewed 8 week(s) ago
The rooms are all shabby, the bathrooms are leaking and smelly, not recommended for a staycation, if you're just transiting, it's okay.
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1 people find it helpful
H***m
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
with the price, this hotel higher than i expected. the room also quiet. the staffs very friendly and helpful. I will come again when I will visit surabaya again
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
Friendly service close to city center.
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1 people find it helpful
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Sarfin
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Affordable hotel and near the center of Surabaya
1 people find it helpful
A***e
icon-origin-TRAVELOKA
8,3
/10
Reviewed 15 week(s) ago
There was no hot water, and we only got meal boxes for food, not a buffet.
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3 people find it helpful
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,4
/10
Reviewed 15 week(s) ago
There were cockroaches in the bathroom, asked for help cleaning it but instead they sprayed it with Baygon. Doesn't the room smell worse? Turning on the AC makes it smell even worse, so in the end, it was a dud and immediately looked for another place.
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1 people find it helpful
R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 16 week(s) ago
Keep it private. Thanks a lot. 👍
1 people find it helpful
r***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
Bathroom cleanliness needs to be considered again.
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
friendly hotel staff very helpful
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,4
/10
Reviewed 19 week(s) ago
Stayed one night for a homecoming trip, so I was just transiting for a few hours. Unfortunately, the hotel room I stayed in was not very clean because I found several small cockroaches in the room. Maybe the cleanliness could be paid more attention.
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S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,6
/10
Reviewed 20 week(s) ago
room key was problematic, wifi was slow, tv channels were limited, service was a bit slow
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5 people find it helpful
Abineri L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
It was very comfortable to stay at this hotel.
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
7,9
/10
Reviewed 22 week(s) ago
The cleanliness of the room should be more considered. Because there are many stains on the sheets and there are baby cockroaches.
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1 people find it helpful
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