Stayed at FOX Harris Banjarnegara with high expectations as a relatively new hotel on the way back to Jakarta via the central route. Conceptually and visually, the hotel is quite attractive and modern. However, it is unfortunate that the quality of maintenance and service still needs a lot of improvement. Several things were quite disturbing during my stay: The condition of the towels was already looking dull and yellowed, not reflecting the standards of a hotel that was just inaugurated in 2023. The experience at the cafe was also less than optimal, with waiting times reaching approximately 1 hour for food for pizza and fried cassava, the taste was not commensurate with the quality. Small things like this can significantly impact the overall experience, especially for a hotel positioned to offer more comfort. Hopefully, in the future, the hotel can pay more attention to cleanliness details and improve the speed of service, because in terms of potential and concept, this hotel is actually very promising.