Dear Alucha Ruspian, We sincerely thank you for staying at Gajah Mada Rumajang Hotel and for leaving your valuable comments and feedback. We deeply apologize for the inconvenience caused by the bathroom, particularly regarding the unpleasant odor, lack of cleanliness, hair, and black stains on the floor near the mirror. We take your feedback to heart and have forwarded this issue to the Household Department to ensure a thorough cleaning is carried out immediately using disinfectants and air fresheners. We are sorry for the inconvenience and look forward to welcoming you back with even better service in the future. Thank you. Sincerely, The Management of Gajah Mada Rumajang Hotel

Dear Mr. Hamzayah, Thank you for taking the time to write a review and choosing Gajah Mada Lumajang Hotel as your accommodation. We are delighted to hear that you felt comfortable during your stay and were impressed with the friendly service from all our staff and security personnel. We appreciate your appreciation for the valet parking service, which helped guide and facilitate the parking of your vehicle. This is part of our commitment to providing the best service and comfort to all our guests. Your positive comments about the friendliness, smiles, and hospitality of all our staff are a great motivation for us to continue maintaining and improving the quality of our service. We look forward to welcoming you again when you visit Lumajang. Thank you, Mr. Hamzayah, for your trust in Gajah Mada Lumajang Hotel. Sincerely, Gajah Mada Lumajang Hotel

Dear Valued Guest, Thank you for choosing Gajah Mada Lumajang Hotel as your accommodation. We greatly appreciate you taking the time to write this review. We are delighted to hear that our convenient location, close to the city center and easy access to fitness activities, contributed to your comfort and satisfaction during your stay. This positive feedback encourages us to continue improving the quality of our services and facilities. We sincerely hope to welcome you back in the future for an even more memorable experience. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Fitra Ramadani, we sincerely thank you for leaving a positive review of Gajah Mada Lumajang Hotel. We are delighted to hear that you felt comfortable throughout your stay, thanks to our friendly and attentive staff service, diverse and delicious breakfast, and the clean, pleasantly scented rooms that we consistently maintain. We are also pleased that amenities such as smart TVs, welcome drinks, rooms equipped with bathtubs and bath bombs, and the garden and balcony added to your comfortable and enjoyable experience. Your compliments regarding the hotel's convenient location near the city square are also a great source of encouragement for us. Your valuable feedback serves as a strong motivation for us to continuously improve our services, facilities, and innovations to provide the best experience for all our guests. We look forward to your return to Gajah Mada Lumajang Hotel. Thank you. The Management Team at Gajah Mada Lumajang Hotel

Dear Ms. Indri Unita, Thank you for choosing Gajah Mada Lumajang Hotel as your accommodation for your 4-day, 3-night stay, and thank you for taking the time to write a review. We are very pleased that you were satisfied with our team's service, especially the cleanliness of your room, which was cleaned daily. Your compliments motivate us to continue providing the best service to all our guests. However, we apologize for the inconvenience you experienced regarding the analog television in your room, which did not display channels properly. Your feedback is very important to our management, and we are currently evaluating and planning improvements to our facilities, including upgrading the television system to a more modern one. We greatly appreciate your comments and suggestions, which are part of our efforts to continuously develop and improve the quality of our service. We sincerely hope to welcome you back to Gajah Mada Lumajang Hotel again in the future, and we look forward to an even better stay for you. Sincerely, The Management, Gajah Lumajang Hotel

Dear Mr. Fathan Lutfi, Thank you very much for choosing Gajah Mada Lumajang Hotel as your accommodation. We greatly appreciate you taking the time to write a positive review. We are delighted to know that you were impressed with the excellent service and the friendliness of all our staff. Of course, we strive to always provide comfortable and memorable stays for all our guests. Your review encourages us to further improve the quality of our service in the future. We sincerely hope to welcome you back to Gajah Mada Lumajang Hotel on another occasion. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Mr. Joko Sulistio, We would like to express our deepest gratitude for choosing Gajah Mada Lumajang Hotel as your accommodation. We are delighted that you felt comfortable during your stay, thanks to our friendly staff, clean rooms, and spacious and adequate amenities. We will continue to strive to provide the best service on every visit. We sincerely hope to welcome you and your family back to Gajah Mada Lumajang Hotel again in the future. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Ms. Neela, Thank you for choosing Gajah Mada Lumajang Hotel as your accommodation. We greatly appreciate your time and trust in us. We are delighted to hear that you were comfortable with our clean and well-maintained hotel, as well as its convenient location near the city center. This positive review encourages our entire team to continue maintaining the quality of our facilities and improving our services in the future. We hope to welcome you back to Gajah Mada Lumajang Hotel for your next stay and hope for an even better experience. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Mr. Nabil Mahathir, Thank you for your review and for choosing to stay at Gajah Mada Lumajang Hotel. We greatly appreciate your positive review. We are delighted to know that you were satisfied with our service, the friendliness of our staff, and the quality and comfort of your room. Guest satisfaction is our top priority, and your review encourages our entire team to continue providing the best service. We hope to welcome you back to Gajah Mada Lumajang Hotel for your next stay. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Mr. Ahmad Arif Hidayat, Thank you for choosing and staying at Gajah Mada Lumajang Hotel. We greatly appreciate your time and trust, and are pleased to know that our staff appreciated our friendly and impressive service. Regarding your feedback on the in-room television facilities, particularly your suggestion to upgrade to a smart TV and the deteriorating condition of the LCD screen, this is a matter of concern and an important note that our management will consider and improve in the future. Thank you for your constructive feedback. Your comments are vital to our efforts to improve the quality of our service and guest comfort. We look forward to welcoming you back again in the future with even better service. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Valued Guests, Thank you for choosing and trusting Gajah Mada Lumajang Hotel as your accommodation. We are honored to have served you during your stay in Lumajang. Gajah Mada Lumajang Hotel is centrally located, making it convenient to access public amenities, restaurants, and other important landmarks. We hope that the convenient location and the services we provide made your stay a pleasant one. We are committed to continuously improving the quality of our services and facilities to ensure the satisfaction of all our guests. We greatly appreciate your feedback and suggestions, which are invaluable for future evaluations and improvements. We look forward to welcoming and serving you again at Gajah Mada Lumajang Hotel on your next visit. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Valued Guests, Thank you for choosing Gajah Mada Lumajang Hotel as your accommodation. We deeply appreciate your trust and are honored to have provided you with a comfortable and memorable stay. Gajah Mada Lumajang Hotel is centrally located, making it convenient to access various attractions and destinations in Lumajang. We hope that the comfort you experienced during your stay contributed to a memorable holiday. We look forward to welcoming you again to Gajah Mada Lumajang Hotel and look forward to providing you with the best service in the future. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Mr. Johan, We would like to express our deepest gratitude for your continued trust in Gajah Mada Lumajang Hotel as your accommodation. It is a great honor for us to welcome you again. We are delighted to hear that your stay was very positive, especially regarding the service we provided. Your compliments motivate our entire team to strive to maintain and improve the quality of our service for the comfort of all our guests. We hope that Gajah Mada Lumajang Hotel will always be your first choice when visiting Lumajang. We look forward to welcoming you again with our best service. Sincerely, The Management Team, Gajah Mada Lumajang Hotel

Dear Ms. Armita, Thank you very much for choosing Gajah Madalumajang Hotel as your accommodation choice. We are delighted to hear that you enjoyed our room amenities, cleanliness and our services. Your positive feedback regarding the comfort of our rooms, the friendliness of our staff and their thoughtfulness in helping us with our food orders means a lot to us. We will continue to strive to provide the best service possible, so that all our guests have a pleasant and memorable stay. We sincerely hope to welcome you back on your next visit, Ms. Armita. Sincerely, Gajah Madalumajang Hotel Management

Dear Mr. Rissawan, It was our pleasure to serve you during your stay with us. We hope you had a pleasant and memorable stay. We look forward to welcoming you back to Gajah Mada Lumajang Hotel in the future. Best regards, Gajah Mada Lumajang Hotel Management

Dear Mr. Satriyo, Thank you very much for your review and trust in staying at Gajah Mada Lumajang Hotel. We are very pleased to know that your first visit left a good impression. We appreciate your compliments about our service and delicious breakfast, which is the motivation for us to continue to provide the best service. We hope to welcome you back again on your next visit to Lumajang. Best regards, Gajah Mada Lumajang Hotel Management

Ms. Siska E., thank you very much for your review and trust in staying at Gajah Mada Lumajang Hotel. We are very pleased to know that you were impressed with the service of our staff and impressed with the food we prepared. Your comments are very important to continue to provide the best service. We hope to welcome you back again in the future. Best regards, Gajah Mada Lumajang Hotel Management

Dear Mr. Benny, Thank you very much for your review and compliments. We are very pleased to know that your stay at Gajah Madalumajang Hotel was very satisfactory, especially with regard to the service from our team. Your feedback is a driving force for us to continuously improve the quality of our services to provide the best experience for all our guests. We sincerely hope to welcome you back again in the future. Best regards, Gajah Madalumajang Hotel Management

Dear Mr. Indri, Thank you for choosing to stay at Gajah Mada Lumajang Hotel. We are delighted to hear that you enjoyed our hotel's location and the friendly service from our staff. This positive feedback encourages us to continuously improve our service quality to provide the best experience for all our guests. We look forward to welcoming you back to Hoptel Gajah Mada Lumajang Hotel again. Best regards, Gajah Mada Lumajang Hotel Management