Overall Ratings & Reviews Marriott Resort Palm Jumeirah, Dubai

My stay at your hotel was absolutely wonderful. I travel frequently, and I can honestly say this was the best service I’ve ever experienced at any hotel. Everyone was incredibly helpful and welcoming. From the moment I arrived, the porters went above and beyond—assisting with my luggage and helping arrange taxis and Ubers for my family and me. I arrived earlier than expected, and was pleasantly surprised that my room was already ready. This made a big difference, as it allowed my child to rest right away. The welcome amenities in the room and the thoughtful goody package for my child were lovely touches. The front desk staff, housekeeping team, and restaurant staff were all exceptional. Every interaction was warm, professional, and made our stay truly special.

Amazing staff, very clean, quiet. All you need to enjoy your vacation

We stayed here for 3 nights …having left a booking elsewhere . Our first impressions at check in continued across all areas : happy to help, enjoying themselves, quick to touch base to ensure we had everything we needed. There are

An excellent hotel. Friendly staff, with good facilities. Exactly as described.

Customer service very bad

Hotel was in the perfect location, right on the beach. Staff were so friendly and helpful and a good choice of on site restaurants. The room was spacious and bathroom was also a good size. We had access to the Club lounge that was very handy offering a good range of breakfast, lunch and evening food and beverages.

Great place to stay

Our family recently stayed at the Marriott Resort Palm Jumeirah, and we had a wonderful experience, especially traveling with our baby. From the moment we arrived, the staff made us feel incredibly welcome, and we were particularly touched by how they remembered our son’s name every time they saw him—it made the stay feel extra special. The amenities for our baby were excellent; the cot provided was comfortable and well-prepared, making our stay much easier. The breakfast selection each morning was fantastic, with a great variety to suit all tastes. One of the highlights was the half-board dining option, which offered a good selection of restaurants. There was plenty of credit included, allowing us to enjoy a filling meal and a drink without any issues. The food quality across the restaurants was excellent. The service was exceptional—all staff were friendly, professional, and attentive. Any small issues we encountered were swiftly resolved with respect and efficiency. Overall, we had a fantastic experience and would highly recommend this hotel to families. We would definitely be happy to visit again!

Lovely hotel and staff

Great location

Der Aufenthalt war perfekt. Das Hotel ist sehr kinderfreundlich ausser in den Restaurants läuft zu laute Musik und ist sehr dunkel für Babys. Die Lage ist wundervoll man kann der Promenade entlang gehen oder erreicht alles super schnell. Würde das Hotel nur empfehle.

The staff are very good and welcoming.

Sonderece temiz bakımlı ve güzel ortam

A nice, well-maintained hotel with excellent breakfast buffet and high levels of service without ever being intrusive. Helpfulness of all staff couldn't be improved upon. Almost everywhere you are going on a day trip you are going by car, but there is easy foot access to a couple of malls with varied food options in addition to the hotel offerings. Would definitely stay again.

Great setting on the Palm

Everything was perfect

Very happy

Service, facilities and dining options were wonderful. Would definitely stay there again

We stayed for 5 days the breakfast was excellent with wide variety despite very large numbers of dinners the turnover of food was excellent , plus I forgot in the breakfast dining room a beautiful cardigan which I was upset about as it was a present from my late mother and the manager of the reception managed to find it by using CCtv cameras , which I was very grateful , highly recommended and I will stay in the lovely hotel when I come back to Dubai.

Excellent