Smart Depas Tulum

Explore Smart Depas Tulum
8,4
Very Good
From 5 reviews
Cleanliness

7,6

Room Comfort

8,0

Traveler Reviews Smart Depas Tulum

Number of reviews per page
20
40
Top reviews
Juan Camilo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me encantó, este lugar. Las instalaciones impecables y el personal de servicio de maravilla. Se nos brindó una guía de lugares por conocer que fue muy apropiada para pasar unas excelentes vacaciones. Los desayunos de Raúl y sobretodo sus chilaquiles una delicia. 100% recomendado
Olivia
icon-Business
Business
2,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was no hot water for the duration of my stay, my toilet flooded in my room, the air conditioning in my first room didn’t work. There were spiders & cobwebs everywhere which indicated a lack of cleaning of the room which resulted in my getting bitten by a venomous spider in multiple parts of my body whilst I stayed there and caused me an allergic reaction.
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Gaston Nicolas
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The apartment was spotless very well maintained everything worked properly.the beds and linen were extremely comfortable. The pools and lounge area on the roof were very well done. We had a very good time up there a few nightsMy family and I had a excellent stay
Christina Rose
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a good stay with some major caveats. First, this is more of an apartment complex than a hotel. It seems like the occupancy was low so they decided to rent units. So, the units that are for hotel guests are all on the first floor and lack privacy. Second, this isn’t a typical hotel stay as you can’t get extra linens, towels, or housekeeping without a cost. The free breakfast only operates sometimes, and the meal itself is subpar (pre-toasted bread and a piece of fruit). Pro is that it’s in a great location between the beach and downtown, so if you have a scooter it’s easy to get around. I wouldn’t stay here again, but it wasn’t a terrible stay. Somewhere in the middle!
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Irlanda
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Smart Depas is a practical stay with a nice space (kitchen, fridge, microwave, living room, bathroom, and bedroom with balcony) for those who will not spend much time in. Mostly for showering and sleeping as it doesn’t provide many amenities such as basic stay needs like shampoo, soap, lotion, extra sheets, etc. Jacuzzis are clogged, and broken, so we weren’t able to use it which was a big disappointment. Kitchen pans and pots were broken as well, unsafe to use. Rooftop is really nice with several rest areas and pools with accesible restrooms. Bed was comfortable. You can get around by bike or walking. Overall a safe, functional space. Staff is nice. There’s a coffee shop and a restaurant across the street with lots of choices and a pharmacy right next to the property.
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anni
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Hidden gem! It’s like a small community offering like 35 specious one bed apartments with an outdoor tub in each unit and an infinity pool and grills on the rooftop. Very calm and chill, perfect for long stay as well; you park outside of the property on the street if you don’t mind.
Javier
icon-Business
Business
8,0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

It was good, the only thing I did not like was that the guard charged us extra 500 pesos to guarantee a parking spot, as he said it was not included but the reservation showed it was.
Nikoletta
icon-
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Love it! Great serivice and place.
Angélique
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Pas de petit déjeuner le premier jour car pas de cuisinier le dimanche (alors que nous avions payé et que personne nous as prévenu). Plus d’eau dans la chambre le deuxième jour et une réceptionniste qui donne l’impression d’être aidante mais absolument pas ! Elle a juste gardé très hypocritement le sourire et n’a absolument pas agis… Jacuzzi dans la chambre non fonctionnel et beaucoup de bruit en pleine nuit. Je ne recommande pas
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david
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Las instalaciones donde se encuentran los apartamentos son fantásticas con un montón de piscinas y áreas para tomar el sol e incluso hacer parrillas. Los apartamentos en si también son cómodos, pero faltarían algunos accesorios más en la cocina como sartenes por ejemplo, y añadiría limpieza en estancias cortas ya que nosotros estuvimos ocho días y no limpiaron,en el apartamento no hay útiles suficientes para limpiar y no merece la pena comprarlos por tanto poco tiempo. Especial mención merecen los desayunos de Raúl en el snack bar,preparados con cariño y atención,sin duda marcan la iferencia. También fue muy agradable la clase de yoga que tomamos con Maura el viernes,que ofrecían de manera gratuita. En cuanto a la zona aunque está un poco apartada hay restaurantes,cafés y supermercados a 5 minutos. Repetiría sin duda.
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Roberto
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

bonito depa, lo malo es que en la zona se va mucho la luz, obvio, al no haber el clima y ventiladores no funcionan, tambien no hay agua caliente, no salio
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