Property was clean and conveniently located. Some things needed repair - handle on freezer fell off, kitchen faucet was not tightened to counter and the whole thing rotated whenever it was used. Thermostat was fixed at 72* and could not be lowered at all; television controls were complicated and spectrum cable was super slow. We paid for late check-out (3 PM), only to return at 2 PM and find the door code already changed with our belongings locked inside. Resolving this was difficult, took 40 minutes, and the "local team" still insisted we exit by 3:30.