Overall Ratings & Reviews Sans Hotel Berau Square

The hotel staff was very friendly. I requested a room change and was very well received.

suitable for staycation and vacation, I really like it.

Very easy access for check in and check out.

The place is comfortable, quite clean.

Better for the price of around 300 thousand, okay

Modern, recently built hotel. The room is small but comfortable, with new mattresses. Friendly staff. Good value for money. The location is a bit out of the way, halfway between the city and the airport. Room cleanliness could be improved.

Nice, comfortable, close to the city center

The AC is not working properly so it feels very hot inside

very satisfying stay at sans hotel

Friendly service, but it's a shame that the new hotel's air conditioning isn't cold, the room is very hot, the pillowcases smell of drool, like they haven't been replaced with clean ones, the wifi is faulty, drinking water is not provided, only given a dispenser outside like a boarding house, the glasses in the room are dirty.

Please fix the room's AC, I stayed for 2 nights and it was hot because the AC wasn't cold, the room smelled of cigarette smoke, if you clean it, please spray it with freshener.

The room becomes narrow with twin beds, limited space to move.

The water heater didn't work and when I moved the bed there was trash under it. There were many stains on the bedsheets and some of them were torn. There was only 1 towel.

The staff is friendly, both male and female. The location is also very strategic to anywhere.

The room is as ordered, it's great. The staff is also friendly.

The sound from the mosque is very loud, overall good.

The hotel very nice and fresh because still new. Good price rate compare to other similar hotel at Berau. Large Parking. A little bit noise because still have some construction.

Pretty good. It would be better if there was an elevator.

The bedcover was damaged but not replaced

Very well, comfortable as an option other than deluxe is quite satisfying and enjoyable, the facilities are also quite good, there are no problems with the network.