From check in to check out the reception staff went over and beyond with fantastic customer service and hospitality. We stayed in a superior suite on ground floor with our pug. There was a cute little welcome pack for our dog with some treats, a toy etc which was a lovely surprise. Tea,coffe and biscuit packs were also complimentary which was really handy. The suite was equipped with EVERYTHING and more and was clean, spacious and had a fantastic shower and modern bathroom. Kitchen had everything plus a washing machine. Location was perfect and we found free off road parking in a nearby road. Osborne apartments was close to the beach, shops and restaurants/pubs. We will definitely return to this place next time we go to Eastbourne.

There was no WiFi all night had to keep going to reception and there was an additional deposit charge on arrival that I have still not recieved back

Great service from reception staff with good location. Would have no hesitation in staying here again when in the locality.

Yes it was pet friendly but 20 pounds extra per night!

Bed bugs... in 2 separate rooms!

Great stay

Stayed here a couple of times at The osbourne apartments and have had a brilliant time with my 2 1/2 yr girl. The owners took really great care of us and we upgraded on the last strip to a larger room which was just perfect! Will stay again

Clean room, spacious and warm. Great facilities in the room as we had an apartment style.

Very comfortable big room I was quite impressed for the money paid, very good value. Would definitely stay there again.

great staff and facilities

Nice quality style and decor.

We stayed two nights at the Osbourne aparthotel Eastbourne Check in was super easy and the front desk staff extremely friendly and helpful, not only at check in but throughout our stay. The first floor apartment itself with its high ceilings was well designed and equipped with everything we needed for our stay, we felt at home straight away and cooked a lovely meal without any problem what so ever, just what we wanted. The bed was super comfy and the shower room excellent, again everything you needed and well thought out. Even the heated towel rail worked a treat to dry and warm the towels etc. The location of the apartments is excellent very close to the main beach and local restaurants plus an easy walk to the town centre. There is also plenty of free on street parking within easy reach. Would definitely stay here again - Highly recommended

Great place to spend a few days, the room was excellent, spacious and clean and the staff were always happy to help with any questions as we had 2 children with us. Would happily stay here again, thanks Osbourne Apartments.

Windows couldn't be opened properly so room wasn't aired, and bed wasn't very comfortable. Internet was also very slow. Room felt quite warm without proper AC during the heatwave. On the positive side, staff was friendly and helpful, and the room was clean.

Very good. Not glamorous but had everything required

Upon arrival, I was warmly welcomed at reception by Sree, who was incredibly accommodating and attentive. He kindly offered to show me a few rooms to ensure I found the right fit. The first room he showed me turned out to be perfect—quiet, clean, and exactly what I was looking for. The room itself was spotless, with a well-equipped, modern kitchenette featuring high-quality appliances. The bathroom was also impressive, with a great shower and a clean, contemporary design. I especially appreciated the air conditioning, which made the room even more comfortable. The bed was cozy, and the overall atmosphere was peaceful, allowing for a restful night’s sleep. I would highly recommend this place to anyone looking for a relaxing and well-maintained stay, and I’ll definitely be returning in the future.

JUST FANTASTIC check in - Shree was SO helpful and showed us our room and how to check out. It was incredible service. Loved the room, the kitchen and it was just wonderful. Will be staying again soon.

Warm welcome, comfortable and very clean apartment. Well stocked kitchen for a longer self catering stay. Well situated for town, beach, restaurants etc. loved the fresh fruit in reception and the tea and coffee available.

Fantastic welcome in arrival, room was perfect - very clean and good location. Would definitely recommend

My review James BREEN itwas quite welcoming the staff were interacting and giving the children fruit and just being friendly. The rooms were quite nice and clean didn’t didn’t even see a bit of dusk, and the other rooms near us were quite as a mouse. And me and my children and never like the showers but they are not just good showers but they are not just good they are the best hotel shower I’ve ever seen !!! There was soap and other stuff that are basic nurseries that you will need in life to take care of your body health and the beds were just good, the kitchen for macking teas,coffee and hot chocolates. And it was a nice and a friendly indictment and it’s really dog friendly if you have a dog and if you are ever wanting to explore eastborn with a dog or with out a dog then I would recommend going to Osborne apartment’s it was really fun so I would would rate it out of 10 7.5/10