9,4
Exceptional
From 769 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,4

Meal

9,3

Location

9,4

Service and Facilites

9,3

People often mention about FUGO Hotel Samarinda (BigMall)
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Bedroom (116)
Ambiance (108)
Room Space (105)
Staff Friendliness (102)
Hotel Area (98)
Variety (93)
Accessibility (92)
Bathroom (90)
Family Friendly (86)
Taste (86)
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Traveler Reviews FUGO Hotel Samarinda (BigMall)

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Customer reviews
I***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
I really enjoyed staying at Fugo, the service was comfortable, the food was delicious
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I***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
I've stayed at Fugo twice because it's so comfortable. Next time I'll try a bigger room 😄
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Yunita P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
we will be back, definitely 😁😁😁
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
one of the best hotels in Samarinda
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2 people find it helpful
Y***P
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was an amazing experience! Kudos to the whole team. Would be back anytime soon.
1 people find it helpful
m***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Good experience staying here
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G***h
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
It was a great stay at Fugo.
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2 people find it helpful
Sheva A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Hotel staff are friendly, rooms are clean and comfortable, breakfast is standard hotel.
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1 people find it helpful
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
For the room, the space, the hotel atmosphere, and the parking are good, the staff are not very friendly, maybe they should change the shift, but it's okay. Just improve it again👍🏻
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Ekawati
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Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
The room is clean, tidy, very spacious... In short, the best
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
So far so good, thank you very much for getting the view as requested 👌🏻 I hope Fugo Hotel Samarinda continues to be successful
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2 people find it helpful
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MUHAMMAD R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
great, it's really clean, comfortable and quiet
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1 people find it helpful
A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Best view, best location, best services
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Marchia J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Very comfortable, friendly staff, it's a shame it was only for one day because the next day was a different place, next time I will come here again
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R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
I had a good experience. Ambiance/Facilities: The hotel has a modern yet cozy atmosphere, with clean and well-maintained facilities. The lobby was spacious and welcoming, and the room was elegantly designed, complete with all the essentials—fast Wi-Fi, comfortable bedding, and a well-equipped bathroom. Food: The food at the hotel was excellent. I especially enjoyed the breakfast buffet, which offered a wide variety of both local and international dishes. Everything was fresh and flavorful. Staff Assistance: The hotel staff were friendly, professional, and always ready to help. They responded quickly to requests and offered local recommendations that greatly enhanced my trip. Highlights: What truly stood out was the rooftop pool with a stunning view of the city skyline. The complimentary welcome drink and the efficient room service also added a nice touch to the overall experience. Price: For the level of service and facilities provided, I believe the price was very reasonable and offered good value for money. Location: The hotel is conveniently located near [e.g., shopping malls, tourist attractions, public transport], making it an ideal base for exploring the city or attending meetings.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Never been disappointed, will stay again on the 25th-28th
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E***o
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Business
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10,0
/10
Reviewed 11 week(s) ago
Situated next to Big Mall, the lounge is a good place for a business meeting. They have a dedicated smoking floor with an outside balcony (not in the room). The food and the price are good. Definitely my first choice for a trip to Samarinda.
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primaanggreani
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Staycation
icon-origin-TRAVELOKA
7,2
/10
Reviewed 11 week(s) ago
Nice room, great service, friendly and kind. But the bathroom smells. The AC was dead, so we stayed without AC for a day. I complained, but they wanted to move me to another hotel. I spent a lot of money staying here, wanting to experience the experience, but I was told to move, and there was no compensation.
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3 people find it helpful
V***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Best Hotel in Samarinda ⭐️⭐️⭐️⭐️⭐️🤩, service, comfort, food, facilities are all the best 👍🏻👍🏻👍🏻🤩 .. if you go to Samarinda you have to stay here🤩
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+5
1 people find it helpful
P***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Please add more variety to your breakfast main courses in the future. Overall, the facilities, staff, and taste are top-notch.
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