Overall Ratings & Reviews GRAND HILLS HOTEL AND VILLA

I feel like coming back here again

no toothpaste and hotel slippers so it feels incomplete

does not match the picture or photo, facilities are very minimal

The hotel looks run down, while it could have been better if the owner maintained it. I believe it was a wonderful hotel in the past, but sadly not well maintained. But then again, with the price given (around 200k, but higher than this, don't book it), more than enough to get a nice sleep before or after crossing Bali. AC and water heater work perfectly fine, but the TV didn't have any channels.

Please clean the bathroom.

Attractive, fairly clean, good location

It's enough for transit, the view is quite good from the room.

The bathroom is poorly maintained, clean but the toilet is broken. The restaurant is no longer active.

80% very bad experience staying in this hotel. For family room must go down the stairs. The room is very dirty. AC is not cold. Amenities of course can not. Even shampoo soap toothbrush sandals also can not. The bathroom is very very dirty and crusty. Bedsheets bedcover and pillowcases are yellow. 20% good things in this room is the location is close to Ketapang station and get a sunrise view.

Not recommended for resting. The bathroom is very dirty, full of cockroaches. I didn't go to the bathroom at all during the night, I went down to the gas station. I woke up early in the morning and went straight home to take a shower🫣. The room is full of dust, lots of spots on the sheets

The view is good, but the cleanliness of the hotel area and rooms needs to be improved.

The view is good but. 1. The TV has no broadcast, luckily I brought a flash drive so at least there was sound from the songs. 2. Dirty room, dirty bathroom, holes in the walls so I requested to move rooms, but the balcony still leaked when it rained. 3. The water was blocked at dawn, it was handled when I was already angry. The point is to win on the view alone.

The hotel is not well maintained and many rooms are empty and broken. Do not let anyone stay here.

Sangat low maintenance. Ada kecoa, kaki seribu, dalam KM. Karpet terasa berdebu. Furniture rusak. Tidak dikasih toiletries. Ini hotel bagus bangunnya, sayang tidak terawat.

G ada fasilitas. Cuma sabun kecil 1 doang. No sampo. No odol. Handuk 1 doang. Kamar dibersihin AC dimatikan. Mn dinginnya lama. Balik hotel nunggu AC dingin. Kamar lumayan luas. Cuma fasilitas g ada apa-apa. Ga worth it harga 500 up.

Tidak terawat, pelayanan kurang hanya mengambilkan kunci untuk membuka kamar, bagian kamar banyak yang mulai rusak, atap rusak tidak diperbaiki suara jadi berisik ketika ada angin, banyak kera berlarian di atap seng. Berada di antara villa-vila yang terlantar. Suasana creepy ketika malam.

The toilet cannot be flushed after finishing defecating.

Pelayanan buruk, air mati dan tidak ada air, sudah telp cs dari jam 6 pagi tidak ada tindak lanjut, kemudian katanya cust service mau dikasih air galon buat mandi yang datang air dalam ember dan cuma 1 ember kecil alasannya warungnya belum buka.

The door to balcony can not locked. The bathroom very dirty and smells not good, the bed room dusty and old.

The room is very old, smell not good. But the location near to ketapang port.