Overall Ratings & Reviews RedDoorz Premium near Ragunan Zoo 2

It doesn't match the one in the first picture. I ordered a suite and got the one that had a long sofa in the room and it was spacious. Yesterday I got a different room, there was no long sofa in the room and the room was small.

The AC doesn't work, there are worms and cockroaches in the bathroom, the bed is noisy

Hotel staff is friendly, place is clean.

The balcony was dirty, the bedroom floor was also dirty, the TV was just a display, the soap in the bathroom was left empty, the toilet had a hole in it.

Dirty sheets, TV doesn't work, water leaks, no tissues, WiFi keeps loading messed up, needs to be fixed, even though I ordered premium, tried the regular one, but the regular one is good

Very good, fast service, clean location, and friendly staff and everything is cool.

Ok. Keep up the good attitude towards customers.

The location is near Ragunan, awesome, have stayed here 4 times.

Okay, impromptu event, order in the afternoon, I asked for clean sheets because I brought a baby. 1 hour gap from the time of order I arrived at the hotel, when I entered the room I saw clean sheets and the room smelled good.

I've been here twice, it's okay, standard. The facilities are incomplete, there are no tissues.

Comfortable, but the AC is not cold enough and room 302 doesn't have a smart TV.

Excellent. Very helpful and provides comfort for families to rest after a long tiring journey. Atmosphere/Facilities: Comfortable and good. Staff Assistance: friendly. Price: very affordable. Location: strategic location, close to tourist areas

There are many cockroaches, aka small animals, that are their weakness.

I stayed for 3 days and 2 nights, and on the last night I was shocked when I entered the bathroom and there were traces of defecation and it wasn't flushed. I don't know if there was someone who cleaned the room, but the condition of the bed and other things didn't look like anyone had cleaned it.

Booked a suite but was given a premium room, stayed for 3 days but the room was not cleaned. The bathroom was very dirty and clogged

Good, hopefully it will remain good in the future

No soap and toothpaste provided and the headlights are out

I can't refund or reschedule my room even though I haven't checked in to the room yet

Maybe for the receptionist, please have a friendlier facial expression, because some people will definitely misunderstand, because the lady's face is without a smile, there is no reaction at all, apart from that, it's comfortable, guys.

friendly and responsive security the downside is that you can't refund the schedule