The hotel staff was okay, but the room was not clean, the door was hard to open when going in and out, there were no amenities, only 1 towel, the AC was not cold, there were many cockroaches in the room, I didn't feel at home until midnight and when I checked out the deposit money was not there, they said it would be on the TF the next day, but it wasn't on the TF so my husband and I had to go back to get the deposit money, this is the first time Reddorz has been like this.