Overall Ratings & Reviews Super OYO Collection O 92268 Hotel Aero

The staff is friendly, but the facilities like water are very congested and quiet.

The service was very good and very helpful in the process of traveling to the airport.

Great, highly recommended in terms of price.

The location is very strategic, next to Alfamart and around many places to eat. The staff is very friendly and ready to help.

TV is not broken, it does not turn on, entertainment is not optimal. If there is damage to the facilities, please fix it. Thank you.

The staff are all friendly, the hotel is also clean.

The staff is friendly, but the hotel facilities are mind-boggling. My friend's bed had a hole in it, and there was a kitten underneath it. Then the ceiling was holey, there were sounds of mice. The room lights were dim, the water came out a little and often turned off/no water came out with the excuse that the PDAM was off, so they turned on the Sanyo. But after turning on the Sanyo for 1 hour, the water still didn't come out. There was no trash can in the room either.

There was no hot water for bathing and the water only came out of the tap a little bit as if it was clogged, the TV wouldn't turn on, the room was ok, big and clean.

the water is off, I want to go to the toilet... there is no water... in the end I can't go to the toilet and take a shower

Bad experience booking this hotel. I chose this hotel because it was the closest to my family event. I arrived in Lampung quite late at night around 21.30. I tried to contact the hotel to inform them that I checked in late but the number could not be reached. When we arrived there, we were immediately advised to get a refund by the FO officer because the available room was not suitable (hot AC, dirty sheets, dirty bathroom) we were even invited to see the condition of the room first. After we saw it, we decided to refund our order because we brought 2 toddlers who definitely would not be comfortable with the conditions. They even gave us a telephone number to refund which turned out to be the Traveloka call center. At the same time, there were other guests who had the same fate as us, they even booked 5 rooms. Because we were very tired and the children were fussy, we finally decided to immediately look for another hotel and take care of the refund when the conditions were better. When I called to refund Traveloka, it turned out that I had to have proof in the form of photos or videos of the condition of the room where honestly at that time it did not occur to us to take photos or videos. And the app itself said that the hotel refused to refund. So our money for 2 rooms just disappeared. Thank you.

The AC is leaking, the water is running a little so it's hard to take a shower. It's not very clean, there are lots of mosquitoes. There needs to be repairs and improvements to the facilities 🙏🏻.

If you are told to pay a room fee of 75,000, don't come here rather than regret it.

The only disappointment was that when I got to the location to check in I was asked to add 50,000 per room. The reason is that it is below the standard price, from the price of 250,000, yes, if the price is 250,000, the application just says 250,000 so we are not disappointed and the warm water for bathing is dead.

Good location but the difference is lacking and it seems like there is a lack of maintenance.

The water jet in the bathroom is very small. The shower also has little water. Towels and soap are not provided. The hotel is old.

Room is dirty and elektricity not not evailable for 24 hours.

Kamarnya gelap, ac nya panas, showernya bocor, ga ada perlengkapan mandi, pagi-pagi mati lampu, kamarnya horror dan bau apek.

The AC is hot, everything else is good, the service is good too.

Terima kasih, hotel yang dekat dengan bandara. Hanya saja tidak tersedia restoran.

Penginapan pinggir jalan raya. Tempat strategis dekat dengan tol natar & alfamart sayangnya warung makan tidak ada pilihan. Staff frendly. Kamar & AC oke. Ada tempat gim. Teh & kopi di sediakan.