9,0
Exceptional
From 420 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,5

Location

9,2

Service and Facilites

8,8

People often mention about TRIX HOUSE
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Bedroom (52)
Distance to City Center (51)
Ambiance (46)
Bathroom (46)
Room Space (45)
Accessibility (43)
Staff Friendliness (40)
Hotel Area (38)
Surroundings (36)
Check-in/out Time (34)
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Traveler Reviews TRIX HOUSE

Number of reviews per page
20
40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 day(s) ago
The hotel is a favorite of the kids. I've stayed here twice, but it's a shame that the breakfast menu is limited and limited, and the only drinks are water, but the staff and hotel rooms are still the most comfortable.
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y***a
icon-Business
Business
icon-origin-TRAVELOKA
6,3
/10
Reviewed 1 week(s) ago
The room was incredibly dirty. The floor looked like it hadn't been cleaned in weeks, especially around the bed. The toilet looked like a public restroom, brown. The bathroom floor was black with dust. The drain was a bit clogged, taking a long time to drain, resulting in pools. If you weren't in a pinch, it would have been better not to stay here. Even the sheets were torn.
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
basically istimewA,, will come back here often
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Nurcahyo A. P.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
Close to campus... Very strategic
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A***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and very helpful during the check-in process.
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Impia R. N.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Check-in was quite easy, and earlier check-in requests were accommodated. The entire staff was friendly and very helpful. The location is strategic, the price is quite affordable, and the access to everything is easy. Very impressive.
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Nice hotel, close to UB, UM, and Matos. I stayed here to drop off my SNBT child at UM, and it's very convenient to get to UM. Recommended for parents whose children study at UB and UM.
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2 people find it helpful
S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and very helpful during the check-in process.
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1 people find it helpful
Ninik S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Thank God, I was able to check in here because it is very close to UB, so I could walk to the test location during the test.
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Asri R.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Strategic location near Matos. Large rooms, well worth the price. Unfortunately, check-in and check-out are slow, still the same old pattern.
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Overall, this is really okay, because the standard room is indeed up to standard. The AC is cold, the smart TV can be turned on without any problems, the bathroom is okay, but the hot water didn't work or maybe it wasn't there, I don't really understand. There are only a few facilities that need to be noted, on the glass table, there are parts that have an uneven texture and some parts are chipped, I'm afraid the customer will be at fault even though it was like that from the start. Overall, highly recommend!! 9/10 from me💫✨
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Always stay here.. Very comfortable!!
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1 people find it helpful
Ali M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
All the services are very satisfying, clean, modern, and the staff are friendly, especially the cafe waiter (his name is Noer from Bajawa, he is very friendly) I always recommend guests or anyone to stay at Trix when visiting Malang. My input might be better to provide additional facilities, namely prayer equipment (sajjadah & mukena) in each room to add facilities that not all hotels have, from this small thing will definitely add a plus point.
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astri k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are also safe for small children.
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2 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 8 week(s) ago
This is the first time I've had breakfast and I had to order and pay for the tea myself... 🤭
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Great location, close to Unibraw. Easy to find food, just walk. Good Smart TV. Rooms are reasonably spacious. Recommended for those who like a quiet atmosphere and proximity to housing.
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1 people find it helpful
N***A
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 13 week(s) ago
Close to Transmart and Matos
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1 people find it helpful
Veriyani A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Nice, close to Matos, just walking distance.
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1 people find it helpful
Veriyani A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Suitable for families...close to Matos, just a short walk away
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4 people find it helpful
Syamsunil
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,3
/10
Reviewed 17 week(s) ago
Breakfast menu does not have many choices, receptionist is not very helpful regarding requests to clean the room
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2 people find it helpful
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