8,6
Very Good
From 454 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,6

Meal

8,5

Location

8,6

Service and Facilites

8,6

People often mention about Cozy Catellya
All
Staff Friendliness (65)
Room Space (62)
Bedroom (61)
Ambiance (54)
Surroundings (51)
Bathroom (51)
Distance to City Center (48)
Family Friendly (48)
Check-in/out Time (48)
Hotel Area (48)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cozy Catellya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Nelda Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The food is delicious, breakfast is delivered to the room, towels and sheets are all clean, the service is good, comfortable, unfortunately the shower doesn't work.
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the room is very comfortable
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
Profile Picture
wr bulan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 week(s) ago
The deluxe rooms are underground, which is less comfortable. But the other rooms are okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
"Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience."
Translated by Google Icon
See original
r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Close to Lembang, comfortable place
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to learn that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
nice, old hotel in housing, quiet.. dad really likes this hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
Novita R. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The breakfast was delicious, solid, towels were changed daily, the hotel was clean and friendly. There's a swimming pool, and the kids loved it. For a family room for four, the price is affordable and includes breakfast. I really like it, and I highly recommend it. Thanks.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
A***e
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Great, clean, spacious room, there is a balcony
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
Profile Picture
Gerry S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Friendly staff, comfortable atmosphere, delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to learn that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
Iis K.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
The room is as pictured, clean, spacious, with a spacious bathroom and hot water. I booked a family room, but unfortunately, the family room doesn't have a balcony. The swimming pool is clean. Overall, I was satisfied with my stay here.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
R***a
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
Nice place to stay, affordable, large room, and friendly staff.
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The hotel staff were all friendly, the rooms were comfortable and spacious, and the breakfast was delicious. I just want to make a suggestion: it would be best to line every trash can with plastic wrap, both in the room and the bathroom.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Cozy Catellya. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Translated by Google Icon
See original
Ajeng A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
The staff is friendly. Unfortunately, there is no electric kettle and glasses in the room. Only bottled mineral water is free. But you can still ask for hot water from the receptionist. There is also no telephone from the room, so if you want to call the receptionist you have to go back and forth. Unfortunately, the wifi doesn't work and Netflix TV etc. are still not subscribed. The breakfast is not very varied, only fried rice, no change 😁. So far, it's okay for that price and the family room is quite large. Continued success Cozy catellya
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 7 week(s) ago
Spacious room with that price is really okay, got a front balcony to relax and can smoke. Clean. But unfortunately the bathroom needs to be cleaned again. The bathroom is spacious but not very clean. Towels, toothbrushes, soap are available. Warm water is also available.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
Fathi Z. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Comfortable & the staff is very friendly, highly recommended. Plus the place is also homey so it's really comfortable for a staycation
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 7 week(s) ago
The place is okay for a short stopover, although the room was a bit damp when I stayed there. But the staff are friendly and helpful, so it's still comfortable for a short rest.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
J***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 7 week(s) ago
Staying at Cozy Catellya is quite okay for the price. The room was a bit damp when I arrived, but the staff were friendly and helpful. The location is also quite strategic, okay for a short stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
R***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
For the WiFi, the signal network needs to be improved so that overall it is nice and good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
s***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, the hotel area and environment are also clean, there is a swimming pool, comfortable for resting.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
i***s
icon-origin-TRAVELOKA
8,7
/10
Reviewed 9 week(s) ago
This hotel is very quiet. At first I was scared but when I saw the front building and the left side, there was a hotel that looked even scarier.. but there were still many occupants. The room is okay. For a price under 300.. you can get breakfast even though it's not an all-you-can-eat breakfast.. breakfast is delivered to the room... but it's very sad to see the bathroom 😭 please fix it.. room rate 9/10, bathroom 5/10. The silence of the place 9/10.. The service is reasonable, not rude or naughty either.. but served well until finished.. Really the receptionist has to grin all the time.. try going to a 4/5 star hotel if you want full service..
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
Profile Picture
Annisa F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 9 week(s) ago
overall ok. for the location is quite in and the terrain is quite challenging. for the room in some points the walls are moldy giving an unpleasant smell when you first enter the room. the rest is ok
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for taking the time to share your experience. We're glad you enjoyed some of our services, and we've also noted your feedback on areas for improvement. This feedback is invaluable for improving the quality of Cozy Catellya's service. We look forward to welcoming you back for an even better experience.
Translated by Google Icon
See original
Number of reviews per page
20
40