The hotel staff is not friendly and there is no greeting at all. My husband and I went in and out of the hotel, some staff were sleeping and playing games, when I checked out I had to wake up the staff because the person in charge of the reception was sleeping. For the design of the hotel itself, maybe the interior can be added or something because the hotel looks dark and gloomy. Please ask the management to tighten the SOP in the future, overall the place is very strategic and comfortable, thank you.