9,0
Exceptional
From 479 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

9,1

Meal

8,6

Location

9,0

Service and Facilites

8,9

People often mention about ARTOTEL Casa Cikarang
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Bedroom (76)
Staff Friendliness (70)
Ambiance (64)
Room Space (63)
Bathroom (63)
Accessibility (62)
Hotel Area (53)
Taste (48)
Surroundings (47)
Variety (45)
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Traveler Reviews ARTOTEL Casa Cikarang

Number of reviews per page
20
40
Customer reviews
M***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
It's always comfortable and quiet here. It's really nice, cool, neat, clean, well-stocked, friendly, and fast.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The service is good. The hotel is clean, the staff is friendly, and overall, it's the best hotel in Cikarang, in my opinion.
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
It felt like I was part of the "Artotel squad"… the hotel environment supported my writing and other activities. The staff became like friends because I stayed there so often.
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Indra G.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
The bathroom towels smell a bit, like they haven't dried.
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1 people find it helpful
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Everything is good..the staff are all friendly..just a little disappointed I asked for a room facing inwards so it wouldn't be noisy but instead they said it was finished because I came in the afternoon..should keep it..because I bought it for a week..
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,4
/10
Reviewed 5 week(s) ago
could be improved for room cleanliness, especially on bed sheets and towels, and sweep the floor in the room area.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,0
/10
Reviewed 5 week(s) ago
During my stay yesterday, the room was very lacking in cleaning and tidying up, even though every morning when I was going out of the hotel, the staff was always reminded to clean it, but during the day, even at 2 o'clock or in the afternoon, the room seemed not to have been tidied up and cleaned at all. Very disappointed even though I have been a regular customer here before when visiting Cikarang.
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Sinta Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The rooms are spacious and the food is delicious
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R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,2
/10
Reviewed 6 week(s) ago
dirty and holey towels... bedroom is not very clean sheets and pillow cases are faded
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1 people find it helpful
Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 6 week(s) ago
pillowcases & towels are torn, like there is no quality control. Under the mattress, cupboard & table are dirty, there are spider webs
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,6
/10
Reviewed 6 week(s) ago
fast check in, no deposit required. good location because it's quiet, very spacious room, aesthetic, smart tv so you can just log in to your netflix account. perfect for a staycation. got a bathtub type room at a cheap price. breakfast only tried bakwan and orange juice, honestly there were very few choices and not very interesting. didn't try the swimming pool either because it turned out to be small. but overall satisfied staying here, got the top floor too. next time will come here again, try a room with a balcony facing the lake behind the hotel
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1 people find it helpful
D***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Very nice, clean, close to Aeon mall, strategic, delicious food, friendly staff and very affordable price.
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D***N
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
Very clean, good hotel, good staff, but the food taste is not.
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E***n
icon-Medical
Medical
icon-origin-TRAVELOKA
9,6
/10
Reviewed 9 week(s) ago
the towels are no longer fit for use 🙏 and the sheets from the first day were dirty, there were lots of blood stains and the sheets were old
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2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
The room is spacious, clean, comfortable, far from the crowd.
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Gabriel R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
This is the most comfortable hotel in Cikarang city, the hotel location is very strategic and safe. Clean and very comfortable. The lobby and hotel rooms are clean, the staff are also friendly and very informative! Thank you
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T***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 9 week(s) ago
The price is affordable, but the cleanliness is lacking. The undercarriage is not swept, the sheets and blankets are worn out, the bathroom partition is not cleaned. The breakfast variety is also lacking, the taste is lacking.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
receptionist & cafe cashier super friendly, hotel area clean and tidy, good view, spacious room, lots of storage, so the room is always neat & clean from stuff. minus the bathroom drainage is clogged so the water stagnates & the bathroom floor becomes slippery. oh yeah the breakfast is a bit salty for vegetables & side dishes.
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Spacious room, very comfortable complete with table, chair/sofa. The size of the double bed is large complete with extra pillows. Highly recommended... 👍👍👍
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 11 week(s) ago
The soundproof quality is not optimal. Other than that, everything runs smoothly.
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2 people find it helpful
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