IDR | EN

Support

Explore Hotel Grand Cikarang

Traveloka (3.984)

Other sources (9)

8,1

Very Good

From 3.984 reviews

Provided by travelers on

Cleanliness

8,0

Room Comfort

8,0

Meal

7,7

Location

8,3

Service and Facilites

8,1

People often mention about Hotel Grand Cikarang

All

Ambiance (22)

Bedroom (21)

Staff Friendliness (20)

Room Space (17)

Bathroom (17)

Hotel Area (17)

Distance to City Center (15)

Accessibility (14)

Check-in/out Time (14)

Soundproof (14)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Grand Cikarang

Number of reviews per page

Customer reviews

Agus I.

9,4

/10

Reviewed 1 week(s) ago

Very impressive stay at Grand Cikarang

See original

Find this review helpful?

Jayadi

9,6

/10

Reviewed 2 week(s) ago

the most favorite rest when going to Cikarang

See original

Find this review helpful?

A***l

Business

5,8

/10

Reviewed 2 week(s) ago

The AC is not good, it is not cool at all, the room sheets are dirty and smelly

See original

Find this review helpful?

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We've forwarded this to the relevant parties for follow-up to prevent a recurrence. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

w***u

Staycation

8,2

/10

Reviewed 3 week(s) ago

The room is comfortable... fragrant... the best

See original

Find this review helpful?

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

A***l

10,0

/10

Reviewed 4 week(s) ago

The TV is not up to date. The TV channels are incomplete. Improvements are needed.

See original

1 people find it helpful

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

S***a

8,5

/10

Reviewed 6 week(s) ago

The waiters are friendly.. The food is quite delicious 👍🏻👍🏻

See original

1 people find it helpful

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

Mbah D.

Transit

8,5

/10

Reviewed 6 week(s) ago

The staff service is very good, friendly, polite, the rooms are nice, clean, good road access to the city and close to the toll road.

See original

Find this review helpful?

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

M***d

8,5

/10

Reviewed 7 week(s) ago

It was quite comfortable staying here overnight, just like previous reviews. The staff was friendly, and the place was clean. The only downside was that we couldn't stay long because we had to return. Suggestion: Please clean the curtains in the room. They seem to have not been changed or washed in a while, so there's no musty smell. So far, everything else is fine. 👍🏼👍🏼

See original

1 people find it helpful

Accommodation's Reply

11 Aug 2025

Hi, Thank you for staying at Hotel Grand Cikarang. We've forwarded your feedback to the relevant parties for further action. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

a***g

6,4

/10

Reviewed 11 week(s) ago

Drinking water is outside the room, if you want to drink you have to go outside to get it.

See original

1 people find it helpful

Accommodation's Reply

10 Jun 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We have prepared mineral water & Dispenser in every corridor, we have also prepared a Pitcher with a capacity of 1 liter of water in the room so that you don't have to go back and forth to get mineral water. You can get mineral water as needed without being charged. Our 24-hour receptionist is ready to help if there are any problems. We apologize if there are still shortcomings. We look forward to your next arrival. Always be successful, Sis. Thank you.

See original

E***n

5,3

/10

Reviewed 13 week(s) ago

1. they said booking through traveloka sometimes can't assure guest may get queen bed. 2. they said there were no hot shower in my room and offer more expensive room, I insist to stay in my room and found out there was hot shower. 3. I tried to ask 2 spoons, they said they can't lend spoon to the guest. 4. broken television. 5. ac insufficiently cool. 6. house keeping staff bad attitude, laughing loudly in the alley. 7. security expects you to pay car parking.

3 people find it helpful

Accommodation's Reply

28 May 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We have forwarded it to the relevant parties for follow-up so that it does not happen again. Our Hotel policy does not allow lending of Restaurant Hotel eating and drinking utensils, except for Guests who have ordered Food and Drinks at the Hotel Restaurant. We apologize if there are still shortcomings. We look forward to your next arrival. Always be successful, Sis. Thank you.

See original

A***d

10,0

/10

Reviewed 15 week(s) ago

Very comfortable, clean and friendly, perfect for a vacation.

See original

2 people find it helpful

Accommodation's Reply

28 May 2025

Hi Doddi, Thank you for staying at Hotel Grand Cikarang. We apologize if there are any shortcomings. We look forward to your next arrival. Good luck, bro. Thank you.

See original

Jayadi

10,0

/10

Reviewed 17 week(s) ago

wrong place for the best rest

See original

1 people find it helpful

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

Laser T.

9,1

/10

Reviewed 18 week(s) ago

All is good. Except wifi suck. Comfort. Great value

1 people find it helpful

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

AHMAD I. J.

8,2

/10

Reviewed 18 week(s) ago

The hotel is nice and comfortable, the service is also good

See original

Find this review helpful?

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

Kirana W. W.

Business

10,0

/10

Reviewed 19 week(s) ago

Best chosen for stay. Best access, and affordable price. Worthy to be chosen in Jababeka area. Keep on the good work!

See original

2 people find it helpful

Accommodation's Reply

11 Aug 2025

Hi Sis, Thank you for staying at Hotel Grand Cikarang. We apologize for any shortcomings. We look forward to your next visit. Best of luck, Sis. Thank you.

See original

Kirana W. W.

10,0

/10

Reviewed 19 week(s) ago

Best chosen for stay. Best access, and affordable price. Worthy to be chosen in Jababeka area. Keep on the good work!

See original

1 people find it helpful

P***m

6,8

/10

Reviewed 20 week(s) ago

Must maintain the room hotel

2 people find it helpful

Jayadi

9,7

/10

Reviewed 20 week(s) ago

Highly recommended for a break with family

See original

3 people find it helpful

S***a

Transit

8,5

/10

Reviewed 20 week(s) ago

Thank God, the hotel service is good and all the staff are friendly.

See original

1 people find it helpful

M***d

Staycation

6,3

/10

Reviewed 20 week(s) ago

Hopefully it can be developed further for service and cleanliness. Consumer comfort is the most important thing for you to pay attention to.

See original

2 people find it helpful

Number of reviews per page

Overall Ratings & Reviews Hotel Grand Cikarang

Explore Hotel Grand Cikarang

8,0

8,0

7,7

8,3

8,1

Traveler Reviews Hotel Grand Cikarang

Payment Partners

About Traveloka

Follow us on

Products

Others

Download Traveloka App