Hi sis, thank you for your review. Sorry but for our villa, it is self check-in, and it has been confirmed that you asked for early check-in at 1 am but it should have been at least 2 am, we have confirmed it in the morning, so it was indeed a late response at 1 am and only 10 minutes, we have confirmed it from the message history. To ask that is just a technical error, sis. For cleanliness, we will indeed fix it again, sis, thank you for your input, for the cage and cats, they do have outside neighbors, we can't do much, sis, we can only maximize cleanliness inside the villa. Hopefully staying at our villa will give you a good experience, sis. :)