Overall Ratings & Reviews Candlewood Suites JOLIET SOUTHWEST by IHG

Lots of options for rooms

Very nice hotel, perfect for what we were looking for.

Very nice hotel. The room was clean, the bed was comfortable and the hotel cafe, Burger Theory, was great. Pleasantly surprised to find a good restaurant in the hotel and not have to search the area for somewhere to eat dinner. After dinner we sat outside around the fire pit next to the lake and listened to the bull frogs croak. It was a nice experience. No complaints.

Room was pretty dirty and no one was answering the phone at the front desk

Best place we stayed at in week of travels!

It was nice here and clean!

Great place to stay overnight esp if you need a full kitchen! Great staff and breakfast!

Nice place. I'd stay there again.

Great property and location adjacent to the interstate. However, I was very displeased with the fact I had ants in my room the next morning after my son left out some food in the kitchen area the night prior.

my stay was good. it was a return trip from 1 year ago. facilities remain clean!! I was impressed. location good for what I need.

The rooms are absolutely beautiful, clean. You get what you pay for and I’m telling you, this gets five stars.

Began with wrong room type ... eas to be mobility accessible ... put in room where getting to bathroom almost not accessible. Offered to have staff helped to get wheel chair to bath (clearly not a help.unless trips to toilet scheduled thru nite. Ended with room keys inactivated at exact check out time. Leaving me putside room and disbled friend trapped inside. Housekeeping supervisor smiled when I went for help .. but spoke NO English. Multiple unhappy guests at front desk each time I went there.

Good suite. Nice bathroom, but no water pressure

I loved the space in the room. It was perfect for us.

I rooms are excellent for the price

Very clean, new hotel, large room, comfortable beds, would recommend and definitely would stay here again.

It was a great hotel stay. Was given more than expected. The staff was outstanding. They were nice and kind!

Clean extremely nice and elegant. Haven’t been to one like this. Had an issue with the 1st with it being a new hotel. But had it resolve quick. Will be returning to this one

Did not have the room available that I reserved. After over an hour I had to take the first room they gave me because I needed a handicapped shower. The room was not finished (this was a new hotel): an unhung cork board was laying on the desk, the desktop was scratched, the floors were dirty, there was no sitting chair, the bathroom sink was leaking. The only thing they addressed was putting towels under the leaking sink. Floors never were cleaned, even though they promised it would be done three days in a row.