Overall Ratings & Reviews The White House Inn

Smelled like smoke and my husband got a moldy muffin. They sure weren't thinking when they built a hotel practically on the railroad track. Who can sleep with a train honking in their ear?? I guess the only thing they have going is the "cheap" rate. (Compared to other places. We still paid too much.)

This hotel was very misrepresented online.

Our first room wasn’t cleaned at all when we arrived, when we got a new room, our keys didn’t work. Not a single member of staff during our stay spoke English. When we got to our second room, our AC unit was disgusting, our tv didn’t work, sheets were stained, and the box spring was covered in brown stains. The entire hotel had an odor that smelled like feces, and the lobby smelled like cigarettes.

The first room I was given has several problems, burned out lights, chirping smoke alarm, broken toilet, etc. that I reported to the front desk staff. They gave me a different room which was better, but not great. Cleanliness and condition was an issue in both rooms. I will note the bathroom in the second room was clean. There was a guy crashed on the lobby sofa talking on the phone about a drug deal. Kinda sketchy.

Stench in rooms was terrible and AC was Poor ended up checking out and finding a new place to stay.

I would pay an extra $20 to go somewhere else, the train horns were excruciating, the air-conditioning unit decibel level was higher than an AC/DC concert, and not to judge, but the clientele was very interesting. I would not stay there again. It really is disappointing when the ownership is not willing to upgrade and put some money into their facilities.

It was very poorly run hotel that's just cheap

Good

Let's be honest upfront- This is a blue collar, workingman's hotel. It feels like the 1970's in the rooms, the outside areas are a little ragged and need some upkeep and the breakfast is sparse. Having said that, the room was clean, the bed was comfortable, the shower was hot and the TV and air conditioning worked well. The place is mostly concrete, so it was very quiet in the room and easy to sleep well without hearing hallway noise and creaking floors above. For the price, a decent place to spend a couple of nights.

The staff was friendly. The place was ran down and old, which would be fine, but the smell and cleanliness of the room was not. The smell when we opened the door to our room was horrible. I almost gagged. Even after letting the room air out all evening and night, it was still horrible(I even sprayed air freshener)

It was an average hotel stay. They sure could use a new mattress on their beds. The hotel is older so it could understandably use some updates. The landscaping needs more attention as well.

The first room we were given was incorrect. We booked a double room, but were given a king. That room smelled like wet dog. Was able to change rooms without any issues. The second room was better, smell-wise. The bedding was a bit damp on one of the beds and it was stuffy. We opened the window and the screen was tore with holes. The bathroom faucet was tough to turn off. The bathroom floor was in rough shape and the trim was in similar shape. The shower pressure was amazing though. Thankful my family is short, the ceiling was quite low in the shower. Thankful we were only staying for the night. The gal working the front desk was nice.

Many of the outlets in the room didn’t work. Light switches didn’t work. It is a last-resort situation in Aberdeen.

Someone was smoking in the room earlier that day before we got there. They removed the smoke detector from the room. They placed painters plastic around there mattress as there stain barrier. Window trim damaged, room door catch damage from getting kicked in, sink cracked, floor towel dirty. My family had just completed a 5 hour drive, it was midnight we were all tired. Because how bad the room was we didn't ask for a replacement because if they think that room is ,,,,"good enough" I could only imagine how bad the other rooms were. Do not stay here. You will get a better piece of mind and a nights sleep staying in your car. If you are going to run a hotel business know how to do basic maintenance. I want a refund.

Old

When I was running water for the tub, there was some type of metal type dirt. That was the tub disgusting. There was tile coming from the side of the tub where I could see behind the tile or baseboards. It was not a very clean or maintained bathroom at all.

I wouldn't recommend it unless you don't have any other options.

The elevator was broke. The breakfast was coffee, cold cereal or toaster waffle. There were pallets on floor in lobby upon arrival. You should disclose that property is in restoration process

Elevator broke down, no food on the first night stay very little on second night. Air conditioning unit did not work and the curtains were splattered with something.

I.....DID.....NOT....CANCEL. I SHOWED UP AT 0130AM on friday morning to check in. Yes. I was late (our plane was rescheduled late due to a bird strike and we all had to find another flight) and I called multiple times with no answere. And when he did answer, i told him i was going to be there around 1-140am. When we got there he was sleeping in his office out of site and 35 minutes later when i heard him snorring through a door i banged on the door multiple times befor he woke up and came out. Then he said I cancelled and and while arguing with him a few minutes he finally said HE CANCELLED ME BECAUSE I DIDNT GET THERE BY MIDNIGHT. Then I contacted Expedia and they could not contact him over phone even though he was in his office and would not pick up the phone. My friend and I had to sleep in the car 3 nights in South dakota in freezing tempreture because he would not grant my room. I am going to pursue charges against him with a Lawyer and maybe never use Expedia again. Bart Roberts Arrowheadsaver@aol.com 801-528-2278 On Saturday, March 22, 2025 at 12:11:26 PM CDT, travel_expedia@expedia.com wrote: