Overall Ratings & Reviews FIORELLO - LAGUARDIA EAST by IHG, an IHG Hotel

Excellent

Shocked that this property is actually operated as a Voco/IHG brand - it’s more like a poor holiday inn express. It’s a very peculiar set up, like a mini mall, with a heavy influence of Chinese outlets. The hotel doesn’t have it’s own restaurant, catering is actually contracted out to other companies who are in the building - and btw, the breakfast is woeful, instant coffee from a jar! Our room, whilst clean, had clearly been occupied by a smoker(s), so the smell was ingrained. Room facilities were adequate, but the cheap laminate flooring was uneven in places, and the old-style alarm clock was a bizarre feature. As usual in properties where customer experience does not appear to be the owner’s top priority, it is the front line staff who are left doing their best to make this as pleasant as possible, and this was the case here. Unless travel disruption forces you to stay here, I would recommend you avoid it.

A/C unit is louder then my new born child, every time i change his diaper he screams and when i change the temperature? You guessed it it also screams.

It was an excellent stay. I loved it

No property, very clean and modern

the hotel was very close to citifield, perfect for what we needed!!! decent area to stay in and such a comfortable place to stay too!

Staff was nice and helpful. Room was clean and updated. Nice rooftop dining area.

Room was incredibly clean Incredible hospitality Great spot for easy transit Didn’t get a chance to eat breakfast Provided with free shuttle transportation, coffee, and complimentary waters in room! Highly reccomend!

Nice property near LaGuardia with shuttle service. Very nice staff!

This is my second time staying there and love it. The room was clean and comfortable, the employees very friendly, professional and attentive. Can’t wait to go back❤️

Hotel was very clean. Loved Douglas, Brooklyn, and Lamarr bevause they were always very sweet and were able to assist when they could. My friend and I loved our stay there!

Hotel was amazing. Area around it not so much. Very run down.

This is my go to whenever I need to fly out of LaGuardia. Nice rooms. Excellent buffet in building. Fast shuttle and the most affordable of the airport hotels

Really nice hotel. Very quiet and clean. Staff was very helpful as well. Family of 4 and felt perfectly safe. Easy access to public transportation.

the service was great

Hotel itself is quite nice. Room was nice size as was bathroom. Comfortable bed (med/firm mattress). A couple of issues: it is very much off the beaten path, not as close to Manhattan or the airport as I thought. I should have done more homework on that, and; Ubers or taxis have to drop you at curb due to gate. If you have a lot of luggage it will be a pain especially since hotel lobby is on 3rd floor. Initially a bit confusing trying to figure out where to go. Otherwise good hotel.

Love it very clean

Really nice, clean calm property

The people at the front desk were so kind and helpful! The room was very comfortable and I loved that they had YouTube on the TV. Will definitely be staying when I come to NY again

Great parking area, restaurants available on site, rooms are clean and spacious, quiet and comfortable.