The room is spacious, quite clean, and there is a stove, microwave, and washing machine. You just have to ask for cooking utensils and cutlery so they can provide them. The receptionist was friendly and very responsive. On our first night, we got lost. We chatted with the receptionist and told them we were lost. They guided us and spoke to the taxi driver to help us get back to the hotel. There's a mall below the hotel, including H&M, Uniqlo, and more.