9,0
Exceptional
From 43 reviews
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Cleanliness

9,1

Room Comfort

9,0

Meal

8,8

Location

8,9

Service and Facilites

8,9

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Traveler Reviews Abe Hotel & Convention

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40
Customer reviews
F***L
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Atmosphere/Facilities: Quiet surroundings, away from the hustle and bustle of the city Food: Quite a varied selection of food Staff Assistance: Very friendly and communicative Highlights: Quiet atmosphere, away from the hustle and bustle of the streets and traffic, attractive coffee shop facilities, and a sports court (badminton) Price: The price is commensurate with the hotel facilities, but please include a welcome drink. Location: The location is not far from the Trans-Sumatra Highway and the shuttle service from Silangit Airport is very helpful for hotel guests, even though the location is not directly on the Trans-Sumatra Highway.
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r***e
icon-origin-TRAVELOKA
9,1
/10
Reviewed 20 week(s) ago
A little far from town, there is only 1 breakfast option other than bread
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2 people find it helpful
Accommodation's Reply
10 Mar 2025
Thank you for giving us a review, sir/madam. We will improve the quality of our breakfast and service. We look forward to your return visit with our best service.
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Togar
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
It should be further improved, especially if there is a problem with the room door.
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Accommodation's Reply
26 Jan 2025
Warm greetings, Mr. Togar. Thank you for choosing Abe Hotel to stay. We have received your feedback and we look forward to your return.
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H***i
icon-origin-TRAVELOKA
8,6
/10
Reviewed 27 week(s) ago
The bathroom smells of sewer, the internet is slow, the TV is always setting, the hot water shower is small, the fried rice is a bit salty, there is no toothbrush and toothpaste, coffee and tea in the room, the kettle is broken. There is no coordination of morning and night shifts for guests staying, we stayed for 2 days but the room key was set for 1 day, it should have been online systemically from the app to Abe Hotel, so last night we were tired of having to wait for the room key to be reset by the receptionist. However, the room was clean, comfortable, the receptionist's response was good and friendly. Thanks.
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Accommodation's Reply
22 Jan 2025
Good Sir/Madam. We apologize for the shortcomings and inconvenience, this is all due to the construction project period. This is valuable input and we really appreciate it so that our facilities and services will be even better. We look forward to your next presence at the abe hotel & Convention. Thank you for your input, Sir/Madam. 🙏.
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Sisca S.
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10,0
/10
Reviewed 33 week(s) ago
The hotel staff was very friendly and the check in process was fast.
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1 people find it helpful
Accommodation's Reply
09 Dec 2024
Warm greetings Mrs. Sisca, thank you for staying at Abe Hotel & Convention, we look forward to your next visit with our always innovative hospitality🙏
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Imelda P.
icon-Business
Business
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10,0
/10
Reviewed 33 week(s) ago
What I like most is the airport shuttle. The fried rice, the comfortable and clean room.
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2 people find it helpful
Accommodation's Reply
09 Dec 2024
Warm greetings Mrs. Imelda, thank you for staying at Abe Hotel & Convention, we look forward to your next visit with our always innovative services🙏
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L***n
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Leisure
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10,0
/10
Reviewed 41 week(s) ago
Thank you Abe. Staying here is more peaceful, because you can be dropped off at the airport.
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2 people find it helpful
Accommodation's Reply
19 Oct 2024
Warm greetings, thank you for your review, we look forward to your next visit and experience our hospitality which is always innovative and creative.
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Betty b. b.
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10,0
/10
Reviewed 41 week(s) ago
Friendly, comfortable, polite and affordable.
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2 people find it helpful
Accommodation's Reply
17 Oct 2024
Warm greetings Betty, thank you for your review, we look forward to your next visit and enjoy our new and innovative hospitality.
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i***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 43 week(s) ago
The hotel staff is very friendly. There is an airport shuttle facility too. The driver is also very friendly. The food menu is delicious 😍.
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1 people find it helpful
Accommodation's Reply
04 Oct 2024
Warm greetings, thank you for your review, we look forward to your next visit, enjoy our hospitality which is always creative and innovative.
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Mahyudi
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 43 week(s) ago
In general, the hotel is quite good and clean, only the layout and equipment in the room are incomplete. The food served for breakfast is less attractive and the service is slightly below standard. It is not too late to continue to be improved to be even better. So that guests can rest peacefully, the music volume should be lowered because the large volume is clearly disturbing. Thank you.
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1 people find it helpful
Accommodation's Reply
03 Oct 2024
Warm greetings Mr. Mahyudi, thank you for your review and suggestions. We will always improve the quality of our services for guest satisfaction.
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A***a
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Transit
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9,4
/10
Reviewed 44 week(s) ago
Clean accommodation, toothbrush facilities, towels, soap, shampoo are available. The location is a bit inside, but there is a shuttle service to Silangit airport, free of charge. Approximately 15 minutes drive from Silangit airport. There is a cafe that is part of the hotel, so for dinner you don't need to leave the hotel. Free breakfast.
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3 people find it helpful
Accommodation's Reply
23 Sep 2024
Thank you for your review, we look forward to your next visit with our always innovative hospitality.
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Simanungkalit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 45 week(s) ago
Hotel staff is friendly, location is convenient, safe, clean.
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2 people find it helpful
Accommodation's Reply
19 Sep 2024
Warm greetings, Mr. Simanungkalit, thank you for your review, we look forward to your next visit with our always innovative services.
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Samuel H.
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Transit
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8,2
/10
Reviewed 58 week(s) ago
The room doesn't use AC, but the air is really cold.. from evening to dawn it can be 13-15°.. and during the day it's only 20-25°.. the food is very, very limited
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1 people find it helpful
Accommodation's Reply
24 Jun 2024
Thank you Mr. Samuel for the review, we will add food variations for customer satisfaction. We look forward to our next visit at Abe Hotel.
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Rizky A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 81 week(s) ago
Clean, friendly, and consistent with the description.
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1 people find it helpful
HEZRON O. H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 82 week(s) ago
Tempatnya nyaman dan sesuai, sejauh ini sangat rekomendasi menginap di sini.
1 people find it helpful
Accommodation's Reply
13 Jan 2024
Warm greetings Mr. Hezron Oloris Hutagalung. Thank you for the review, we look forward to your next visit with our new service innovations. Horas….
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Detha
icon-origin-TRAVELOKA
6,4
/10
Reviewed 82 week(s) ago
Sebenarnya tempatnya oke, saya pesan 2 kamar di sini, tapi pas magrib tiba-tiba masalah muncul. 2 kamar itu ada anak tikus yang jalan bolak balik dari zinc ke toilet. Ada anak tikus bolak balik di zinc nya😭 dan pas tidur kaya ada yang jatuh sampe kebangun, kirain apa ternyata anak tikus😓 mau tidur jadi takut. Udah WA pihak hotel tapi WA dibaca aja ga direspon. Sampe nulis review ini ga ada tanggapan sama sekali soal tikus.
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5 people find it helpful
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Binsar N.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 107 week(s) ago
The room is clean, the blanket and bed cover are comfortable, the bathroom is clean, the hot water is ok. Staff are friendly and willing to help. Satisfied.
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2 people find it helpful
Accommodation's Reply
13 Jul 2023
Warm regards, Mr. Binsar Nababan. Thank you for entrusting Abe Homestay as accommodation/lodging during your wholesale. We are also very grateful for the positive review. We hope to welcome and serve you and your family again at Abe Homestay. Best Regards, Management of Abe Homestay.
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Poltak P. M.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 108 week(s) ago
Excellent for newbie homestay at siborong borong. Clean and tidy. Good for rest for next or after traveling.
1 people find it helpful
Accommodation's Reply
05 Jul 2023
Warm greetings Mr. Poltak P. Manalu. Thank you for entrusting Abe Homestay as accommodation/lodging during your wholesale. We are also very grateful for the positive review. We hope to welcome and serve you and your family again at Abe Homestay. Best Regards, Management of Abe Homestay.
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Yolanda M. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 111 week(s) ago
Just opened at the end of 2022. I came here in June 2022. The place is nice, neat and clean. There is a heater in the bathroom. There are cutlery. There is an electric kettle.
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1 people find it helpful
Accommodation's Reply
21 Jun 2023
Thank you for your review, we are waiting for your next visit at Abe Homestay.
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