The Reward Villas

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Overall Ratings & Reviews The Reward Villas

Traveloka (40)
Other sources (1)
9,3
Exceptional
From 40 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,3

Meal

9,0

Location

9,3

Service and Facilites

9,1

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Traveler Reviews The Reward Villas

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40
Customer reviews
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The villa is really nice, and it's also affordable. There's a large room on the second floor, plus a long sofa for sleeping. I think this villa can accommodate up to six people. There's also a private pool. It's complete.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Greetings from The Reward Villas. Thank you so much for your review and compliments. We are delighted that you were impressed with the amenities in our villa, from the spacious rooms and comfortable sofas to the private pool. We hope this memorable experience will make you want to return and stay with us again in the future. Looking forward to seeing you again. Sincerely, The Reward Villas Kerobokan Team
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Deny M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
Very nice place. Will come back to this villa again. Thanks The Reward Villa
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, Greeting From The Reward Villas... Thank you for your lovely feedback! We’re so happy to know you had a great stay at The Reward Villa. Your kind words truly mean a lot to us. We can’t wait to welcome you back on your next visit! Best regards, The Reward Villas Kerobokan Team
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Catharine M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 48 week(s) ago
Solo traveler friendly. Staff are friendly and helpful, food was good, spacious rooms, really pleasant ambience. Brought a vehicle, ample parking space. Definitely coming back.
+4
5 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest Greeting From The Reward Villas... Thank you so much for sharing your experience! We’re delighted to hear that you found our hotel solo-traveler friendly and enjoyed our friendly staff, good food, spacious rooms, and pleasant ambience. We’re also glad that our parking facilities met your needs. We truly appreciate your feedback and look forward to welcoming you back on your next visit! 🌟 Best Regards, The Reward Villas Kerobokan - Team
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Catharine M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 49 week(s) ago
See my video post. Got a welcome drink and a free 15-minute foot massage. The food was delicious, and the massage was also great. Helpful staff. I brought a car, and the parking lot was spacious. Most importantly: solo traveler friendly. I'll give them a 10/10. And extended my stay.
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2 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Greetings from The Reward Villas. Thank you so much for sharing your experience and video! 😊 We are delighted to hear that you enjoyed the welcome drink, complimentary foot massage, food, and the massage we provided. Such feedback is an encouragement to our team to continue providing the best service. We hope to welcome you back again next time! 🌟 Sincerely, The Reward Villas Kerobokan Team
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margaretha
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,2
/10
Reviewed 50 week(s) ago
The cleanliness is lacking. What's more, the swimming pool is very dirty. I can't swim even though I've been staying for 2 days. The food is not really up to par.
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Accommodation's Reply
06 Feb 2026
Dear Valued Guest, This is a message from The Reward Villas. We greatly appreciate you taking the time to share your experience staying at our hotel. We apologize for any inconvenience related to cleanliness, the condition of the swimming pool, and the quality of the food, which may not have met your expectations. Your feedback will be taken seriously in order to improve and develop the quality of our services. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more enjoyable stay. Sincerely, The Reward Villas Kerobokan Team
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,6
/10
Reviewed 50 week(s) ago
Very uncomfortable and unpleasant. At the beginning of check in it was very unpleasant. 1. We arrived at the place at 13.55, even though it was less than 5 minutes but we were not accepted for registration, only registration did not enter the room, had to wait until 14.00, even though it was only registration. The staff who handled it was a man. 2. The problem of room occupants, this is the first time I know that the family room that is available should be 4 people but is charged per person, even though the price of the room we bought from the family room agent, (meaning which one can be filled for 4 people) is included in the price without additional costs, but here the family room rate is still calculated for 2 people, more than that is charged 450 thousand per person. Very unreasonable. 3. Breakfast problem, the service on the phone is very unethical, because the staff (male) who called was rude in speaking when we asked for breakfast to be brought to the room, by replying "Sir, can't you come to the restaurant?", as far as I know, with breakfast we can ask for breakfast to be brought to the room, why is that, because when checking in, we were offered a choice of breakfast menus and that meant breakfast could be brought to the room. It was different when checking in, we were not offered what we wanted but were informed that breakfast was at the restaurant and we couldn't have breakfast in the room, then we asked, but at least politely, "Why can't you have breakfast at the restaurant?". It was really unpleasant.
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2 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, This is a message from The Reward Villas. Thank you for your feedback. We apologize for any inconvenience you may have experienced during check-in and if our staff's service did not meet your expectations. While we use a timed check-in system to ensure room availability, we understand that friendly and convenient customer service is always our top priority. This is something we highly value. We hope to have the opportunity to provide you with a better stay in the future. Thank you for your understanding. Sincerely, The Reward Villas Kerobokan Team
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 56 week(s) ago
friendly and initiative staff...great
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2 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Greetings from The Reward Villas. Thank you for taking the time to write a review. We are deeply appreciative of your appreciation for our service and the attentiveness of our staff. This motivates us to continue striving to improve the quality of our service. We hope to welcome you back again in the future. Sincerely, The Reward Villas Team, Kerobogun
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Adinda Q. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 56 week(s) ago
I think if I go to Bali again, I will stay here again😍The staff are very friendly and beautiful and the cleanliness of the room is also great!🤩
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1 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Greetings from The Reward Villas. Thank you for your review and your trust in us during your stay at our hotel. We greatly appreciate your positive feedback regarding the friendliness of our staff and the cleanliness of the rooms. Your positive review is a great encouragement to our entire team to continue providing the best service. We hope to welcome you back to Bali again in the future. Sincerely, The Reward Villas Kerobokan - The Team
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Liza A. P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 58 week(s) ago
very friendly staff, very good service, cheap price, get breakfast delivered to the room thank you The Reward Villa
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5 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Greetings from The Reward Villas. Thank you so much for your review and for choosing to stay with us. We are delighted that you were satisfied with the friendliness of our staff, service, price, and the breakfast we provided. Your review motivates us to continuously improve the quality of our service. We hope to welcome you back again in the future. 🙏✨ Sincerely, The Reward Villas Kerobokan Team
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R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 58 week(s) ago
Awesome rooms and staffs gave me the outstanding services especially during the blackout day last time! Keep up the good work!
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Accommodation's Reply
05 Feb 2026
Dear Valued Guest Greeting From The Reward Villas... Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our rooms and that our staff were able to provide outstanding service. Your kind words mean a lot to our team and truly motivate us to continue delivering the best possible service. Thank you for your support and encouragement. We look forward to welcoming you back to our hotel in the near future. Best Regards, The Reward Villas Kerobokan - Team
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 62 week(s) ago
It was nice and good ambiance. The staff was very friendly, but maybe before the guests arrived the swimming pool should have been cleaned first, there was a little dirt but it was still okay. Also maybe a full body mirror could be added because it was a bit difficult to look in, because the mirror was only up to the chest of an adult, children can't look in the mirror.
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Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Greetings from The Reward Villas. Thank you for your detailed review and feedback. We are delighted to hear that you enjoyed the atmosphere of our hotel and were pleased with the friendliness of our staff. We apologize for any inconvenience regarding the cleanliness of the swimming pool before your arrival. This feedback is invaluable for our future improvements. Regarding your suggestion, we greatly appreciate your comments. This is something we take into account to ensure the comfort of all our guests, including children. Thank you for your understanding and valuable feedback. We hope to welcome you back again for an even better stay next time. Sincerely, The Reward Villas Team
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N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 62 week(s) ago
The only downside is that the sofa bed facility doesn't match the description 😌
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, The Reward Villas would like to inform you that we appreciate your feedback. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we will take immediate action to address and improve our services. We look forward to welcoming you back again with even better services and facilities. Sincerely, The Reward Villas Kerobokan Team
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F***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 63 week(s) ago
All hotel staff are friendly, kind and polite, happy to help, all move quickly
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Greetings from The Reward Villas. Thank you so much for your positive review. We are delighted to hear that you were impressed by the friendliness, courtesy, and prompt service from all our staff. We will pass on your compliments to the team as a driving force to continue providing the best service. We hope to welcome you back to our hotel in the future. Sincerely, The Reward Villas Kerobokan Team
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 100 week(s) ago
Really like staying here and the service is very comfortable.
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4 people find it helpful
Accommodation's Reply
19 Jul 2024
Dear Mr./sa muh Rahmat, Greetings from The Reward Villas-Kerobokan. We are very grateful for your best rating, we are very happy to be able to provide our best service and facilities during your stay at our place. We really hope to welcome and serve you again at The Reward Villas. Warm Regards, Nova-Sales Executive.
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Niken D. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 102 week(s) ago
The location is strategic... The staff are friendly... the rooms are spacious and clean.
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1 people find it helpful
Accommodation's Reply
19 Jul 2024
Dear Ms. Niken, Greetings from The Reward Villas-Kerobokan. Thank you for taking your time to provide the best review for us. Your rating really means a lot to us and thank you for evaluating our location and staff. We really hope to be able to welcome and serve you again at The Reward Villas another time. Warm Regards, Nova-Sales Executive.
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e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 105 week(s) ago
Overall ok, only leaks on the terrace roof when it rains. And in the middle of the night the back seems to be noisy with people clubbing.
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7 people find it helpful
Yash J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 113 week(s) ago
The staff at the reception were very warm and accommodating, very smooth check-in process with welcome drinks served for us and they always greeted us everytime we walk past them. Regarding the stay, the villa was astounding, spacious, clean and with all the required amenities including a private pool. Just Amazing! Faced one single issue where the electricity went off midnight which was the only discomfort, but the staff helped us recovering it back promptly. Not to mention, the food served for breakfast was delicious.
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3 people find it helpful
Muhammad
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 119 week(s) ago
Staff ramah dalam pelayanan sangat terbantu
4 people find it helpful
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Number of reviews per page
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