Overall Ratings & Reviews Fieris Hotel & Convention Kertajati
Explore Fieris Hotel & Convention Kertajati
Traveloka (218)
9,1
Exceptional
From 218 reviews
Provided by travelers on
Cleanliness
9,2
Room Comfort
9,2
Meal
8,6
Location
9,2
Service and Facilites
9,0
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Staff Friendliness (40)
Accessibility (38)
Ambiance (38)
Room Space (36)
Hotel Area (35)
Bathroom (34)
Bedroom (33)
Family Friendly (32)
Soundproof (26)
Taste (23)
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Traveler Reviews Fieris Hotel & Convention Kertajati
Number of reviews per page
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40
Customer reviews
D***s
Staycation
9,4
/10
Reviewed 4 week(s) ago
It's quite good and quite satisfied with the facilities, services, and food. The location is also very strategic.
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H
Haryani
Leisure
10,0
/10
Reviewed 6 week(s) ago
Fieris Hotel is perfect for family vacations. Close access to the toll road, close to the city center and tourist attractions. It's really suitable.
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Accommodation's Reply
01 Jul 2025
Dear Mr./Mrs. Haryani. Warm greetings from Fieris Hotel & Convention Kertajati. Thank you very much for taking the time to give a very good rating about your stay experience at Fieris Hotel & Convention Kertajati. We are very happy if you enjoyed a very pleasant and unforgettable stay with us. We hope to have another opportunity to welcome you and your family back to Fieris Hotel & Convention Kertajati soon. Best regards, Fitra Fadillah A. Front Office.
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NURMAN N. R.
Leisure
9,7
/10
Reviewed 16 week(s) ago
For complaints to be responded to quickly, only for restaurant staff, please be more responsive and friendly.
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1 people find it helpful
a***s
9,1
/10
Reviewed 17 week(s) ago
Easy access from the toll road directly to the hotel. Great for just resting after a long trip.
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l***y
Staycation
9,4
/10
Reviewed 19 week(s) ago
The room is clean and comfortable. The bathroom is aesthetic, but the drain is too small so it takes a long time to recede causing flooding. The food is quite good, the facilities and service are good 🙏.
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k***i
10,0
/10
Reviewed 20 week(s) ago
This is the best 3 star hotel, comfortable and clean place. It's a shame that the location is in the north of Majalengka. But it's worth it
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M***e
Staycation
10,0
/10
Reviewed 21 week(s) ago
I came here when I went back to my hometown yesterday, and there was a breaking fast event at this hotel with my childhood friends, and the hotel is currently trending in my hometown, the room is clean, the AC is cold, there is Google TV, the view of the rice fields makes me calm, complete amenities, the staff is very friendly and responsive, the best in essence, and for the food, everything is the best, the martabak is my favorite, but unfortunately it ran out and I wanted to add more and it took quite a long time to refill it.. to Mr. Rony as the GM, thank you very much for being very helpful.. Will come back to this hotel
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1 people find it helpful
B***y
Transit
8,4
/10
Reviewed 22 week(s) ago
Came during the rain, there was no security to help provide umbrellas to guests. The breakfast menu is ordinary without any variations.
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1 people find it helpful
h***i
Business
8,2
/10
Reviewed 23 week(s) ago
strategic hotel location near toll gate, friendly service, comfortable rooms, cleanliness OK
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Iqbal S.
Staycation
10,0
/10
Reviewed 24 week(s) ago
the hotel is very comfortable for families, all the employees are very friendly...
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1 people find it helpful
IF
Ivonna F.
Leisure
9,1
/10
Reviewed 26 week(s) ago
The hotel is near the airport, the hotel is also nice, the design is contemporary. It seems suitable for biztrip. Thank you
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Accommodation's Reply
11 Feb 2025
Dear Mr/Mrs,
Warm greetings from Fieris Hotel & Convention Kertajati.
We are very grateful for your comments regarding your visit to Fieris Hotel & Convention Kertajati,
it's great for us to receive very positive feedback.
We believe this feedback will be a very good motivation for all staff and we will continue to strive to improve the quality of service and comfort for all guests of Fieris Hotel & Convention Kertajati.
Thank you again for sharing your experience of staying with us at Fieris Hotel & Convention
Kertajati.
We always hope that your next visit will be satisfying as the previous visit.
Sincerely,
Fieris Hotel & Convention Kertajati Management
RA
Robi A.
Staycation
10,0
/10
Reviewed 27 week(s) ago
A good hotel close to the Kertajati toll gate and Kertajati international airport, choose an executive room, big enough for a family.
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Accommodation's Reply
11 Feb 2025
Dear Mr/Mrs,
Warm greetings from Fieris Hotel & Convention Kertajati.
We are very grateful for your comments regarding your visit to Fieris Hotel & Convention Kertajati,
it's great for us to receive very very positive feedback.
We believe this feedback will be a very good motivation for all staff and we will continue to strive to improve the quality of service and comfort for all guests of Fieris Hotel & Convention Kertajati.
Thank you again for sharing your experience of staying with us at Fieris Hotel & Convention
Kertajati.
We always hope that your next visit will be satisfying as the previous visit.
Sincerely,
Fieris Hotel & Convention Kertajati Management
I***n
Business
6,8
/10
Reviewed 27 week(s) ago
The room design is quite good, the parking lot is spacious, the hotel is relatively new, but the bathroom is a bit small, the cleanliness is not well controlled because when we checked in there was orange peel trash on the floor in the corner of the room that had not been cleaned.
However, I was very disappointed because I booked a room with twin beds (not a special request) but was given a room with one bed, even though we were in the same room with a male colleague. So why market a room with twin beds but it can't be fulfilled. It is really unprofessional in controlling the type of room being marketed.
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4 people find it helpful
Accommodation's Reply
11 Feb 2025
Dear Sir/Madam, Warm greetings from Fieris Hotel & Convention Kertajati. Thank you very much for taking the time to give a review about your recent stay at Fieris Hotel & Convention Kertajati. We apologize for any inconvenience caused during your stay at Fieris Hotel Kertajati, we will continue to strive to improve the quality of service and comfort for all guests of Fieris Hotel & Convention Kertajati. We hope to have the opportunity to welcome you and your family back to Fieris Hotel Kertajati soon with even better service. Best regards, Management of Fieris Hotel & Convention Kertajati
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TN
Tri N.
Business
10,0
/10
Reviewed 29 week(s) ago
New hotel with a quiet atmosphere, clean rooms, friendly service. The closest access is Kertajati airport. Airport shuttle cars are available. So don't worry if you have to go to the airport early in the morning.
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3 people find it helpful
Accommodation's Reply
11 Feb 2025
Dear Mr/Mrs,
Warm greetings from Fieris Hotel & Convention Kertajati.
We are very grateful for your comments regarding your visit to Fieris Hotel & Convention Kertajati,
it's great for us to receive very very positive feedback.
We believe this feedback will be a very good motivation for all staff and we will continue to strive to improve the quality of service and comfort for all guests of Fieris Hotel & Convention Kertajati.
Thank you again for sharing your experience of staying with us at Fieris Hotel & Convention
Kertajati.
We always hope that your next visit will be satisfying as the previous visit.
Sincerely,
Fieris Hotel & Convention Kertajati Management
M***d
Transit
10,0
/10
Reviewed 30 week(s) ago
The staff are friendly, the bathroom shower is modern, the air conditioning is cold, it is close to the Kertajati toll exit.
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1 people find it helpful
e***n
Leisure
9,2
/10
Reviewed 31 week(s) ago
friendly staff
comfortable atmosphere, cool, nice view
the swimming pool atmosphere is not so good.
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2 people find it helpful
B***i
Business
8,5
/10
Reviewed 31 week(s) ago
I stayed there for work, overall the service and facilities of this hotel are good, suitable for work or family because there are many facilities.
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1 people find it helpful
TW
Tutik W.
9,7
/10
Reviewed 32 week(s) ago
Recommended hotel. Comfortable, clean, close to toll access, rest is comfortable
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I
Idriansyah
Business
9,7
/10
Reviewed 32 week(s) ago
Comfortable, clean, spacious parking, close to the toll gate, good facilities, the best for Fieris Hotel
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PN
Popi N.
Staycation
8,5
/10
Reviewed 35 week(s) ago
Clean comfortable hotel, only 10 minutes to the airport, nice and friendly staff
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Accommodation's Reply
11 Dec 2024
Dear Mr/Mrs Popi N.
Warm greetings from Fieris Hotel & Convention Kertajati.
We are very grateful for your comments regarding your visit to Fieris Hotel & Convention
Kertajati, it's great for us to receive very very positive feedback for us.
We believe this feedback will be a very good motivation for all staff and we will continue to strive to improve the quality of service and comfort for all guests of Fieris Hotel & Convention Kertajati.
Thank you again for sharing your experience of staying with us at Fieris Hotel & Convention
Kertajati.
We always hope that your next visit will be satisfying as the previous visit.
Sincerely,
Naufal Ridwan
Front Office Coordinator
Number of reviews per page
20
40
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