Overall Ratings & Reviews BELA HOTEL

Traveloka (1.221)
Other sources (1)
8,4
Very Good
From 1.221 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,4

Meal

8,5

Location

8,7

Service and Facilites

8,3

People often mention about BELA HOTEL
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Bedroom (79)
Room Space (73)
Ambiance (71)
Distance to City Center (66)
Staff Friendliness (65)
Bathroom (65)
Surroundings (62)
Accessibility (62)
Hotel Area (60)
Check-in/out Time (53)
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Traveler Reviews BELA HOTEL

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40
Customer reviews
P***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8,1
/10
Reviewed 3 day(s) ago
We got a room on the first floor, and there were a lot of workers renovating other rooms along the hallway, so the noise disturbed our rest. Please be sure to check for soap, shampoo, and other supplies, as they weren't checked or provided before guests checked in. Otherwise, everything was fine.
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I***o
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Leisure
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9,1
/10
Reviewed 6 day(s) ago
Need to improve the friendliness of hotel staff 👍
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b***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Very comfortable, fun, and satisfying service.
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Aldjon D.
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10,0
/10
Reviewed 2 week(s) ago
Comfortable rooms and yard, the staff are also friendly.
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S***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The room was quite comfortable, but the other side was under renovation, making it a bit noisy during the day. Amenities were quite complete, but unfortunately, soap and shampoo were lacking. Staff service was good, and the cleaning staff were very friendly. The swimming pool was accessible; the water didn't sting the eyes, but there were a lot of leaves and moss. Repurchase is recommended.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Abdul m.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Not bad for the price
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Henjon S. W.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very good position and comfort hotel, best recommendation when visiting Ternate City
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
Arniati
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Sunrise ok.. View of the sea mountain..
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
J***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Cheap, very good, friendly service
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Marsuty
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly in serving check-in and check-out, especially the security guard who was very humble.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review about your stay. We will forward this review to our security team to encourage us in improving our services. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Henjon S. W.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Nice hotel, nice view, they gave me a sea view balcony straight to the sea and city, spacious room, good bed, everything was very good and I like it. Try it when you come to Ternate.. Recommended
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
ridwan
icon-origin-TRAVELOKA
6,6
/10
Reviewed 4 week(s) ago
The swimming pool cannot be used, there should be compensation for consumers who have paid in full.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Lidia i. K. s.
icon-origin-TRAVELOKA
9,6
/10
Reviewed 5 week(s) ago
Everything is okay but the food is at the level of a 1-star hotel, hopefully this will be a suggestion for the restaurant.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review about your stay. We appreciate your feedback and will forward it to the relevant department to improve guest satisfaction. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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H***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
It was a very pleasant experience staying at Bela Hotel, the food is amazing.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
H***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
It's always one of the best experiences staying in this hotel
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
A***u
icon-origin-TRAVELOKA
6,6
/10
Reviewed 6 week(s) ago
Very disappointed staying here, brought a motorcycle parked in the hotel parking lot, helmet missing. Asked security for help checking the CCTV, but couldn't, said IT was busy. If anyone else wants to stay here, don't forget to bring your helmet, bye.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We apologize for any inconvenience you may have experienced during your stay. We have noted your feedback for future evaluation and improvement, so that we can better serve you and meet your expectations for your next stay. Thank you for your patronage. Sincerely, The Management Team, Bela Ternate Hotel
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Lidia i. K. s.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Awesome, comfortable, beautiful, clean, must come here
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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R***u
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Yesterday, I chose the deluxe single bed, but when I checked in, the receptionist said there were only twin beds left, but they helped me find a replacement. The only downside was that I wasn't given the Wi-Fi password, or maybe I didn't get it. Overall, everything was good, especially the staff were friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guests, It is our pleasure to inform you from Bela Ternate Hotel that we appreciate you taking the time to write such a valuable review. We sincerely hope to welcome you back to Bela Ternate Hotel again. Sincerely, The Management Team, Bela Ternate Hotel
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Mrs H. E. M.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 6 week(s) ago
Food was awful! Noise from the pool at 7 AM of children playing was not nice.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
v***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The staff is very helpful and friendly, the room is also clean. I love the view.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
Number of reviews per page
20
40