Overall Ratings & Reviews Leonardo Royal Suites Ibiza Santa Eulalia

We were a little worried about our stay after seeing some negative reviews but we were pleasantly surprised. Staff were excellent in all areas. Staff who cleaned the rooms were excellent, we couldn’t fault them! We had half board and although we ate out most evenings, the food was very good, plenty of choice and continuously filled up. Breakfast was excellent, plenty of choice. Staff in the restaurant worked really hard. We stayed in the apartments which had everything you needed for a self catering holiday. I agree they’re looking a little tired, in need of decorating but we did go at the end of August so near the end of a very busy season. We had to speak to reception on a couple of occasions but everything was dealt with quickly and efficiently. Special thanks to Gala on reception for all her help! Much appreciated! Would definitely return and would recommend the apartments if you want more room and prefer it a little quieter. The hotel rooms are very small, we have stayed in both previously so knew what to expect!

Loved the stunning location to the beach and the gorgeous sea views.

We were supposed to stay at the Aluasun Miami Apartments but in the end our whole group was moved to the Hotel so this review is for the Hotel. The staff was super helpful, nice and patient with us. we were a group of 12 and kept arriving one after another. not at the same time. it was always busy at the reception and the staff worked really hard and still managed to smile and answer our questions. the hotel is absolutely beautiful. recently renovated. we had a sea view. food and amenities are excellent. every night some program.during the day also plenty to do.even the cleaning ladies are very friendly. they say very politely good morning or afternoon to you and help with everything they can. hotel is right next to the beach. it was my bday and we enjoyed every moment of it. i 100% recommend this place. i cant think of anything we disliked.

Fantastic location friendly staff

I got to the hotel early but the checkin was not open until 3pm. It was confusing that checkin was not at the apartment but at the hotel section. I wish the front desk of the apartment would have something written there for those who have never been there before. They gave me the keys a little after checkin time since the room was not yet ready... once I received the key and went to the apartment nothing was cleaned yet! It took another hour for that to get started, thankfully we were able to leave our belongings in the room to start enjoying our vacation. Other than the checkin process, everything was wonderful. Great staff, beautiful location, good food choices nearby. We had to take taxis to a lot of the location we wanted to go to, but this town was also nice enough to just relax. Very family friendly. Overall, I wouldn't mind coming back.

gutes Preis/ Leistungs-Verhältnis, Zustand könnte z.T. verbessert werden, freie Parkplätze fast nicht mehr vorhanden, da das Hotel den größten Parkplatz übernommen hat und jetzt für 10-15€/ Tag vermietet,

Struttura alberghiera alquanto squallida e dozzinale, foto pubblicate non corrispondenti alla reale condizione e non all'altezza dei prezzi richiesti. Alloggio assegnato in una palazzina vicino al corpo centrale vecchia e fatiscente. Ascensore non funzionante (camera assegnata 4°piano) odori nauseabondi e impressioni di trovarsi in un riformatorio o penitenziario. La suite vista mare che avevamo pagato aveva la porta d'ingresso difettosa, difficile da aprire, l'aria condizionata, preistorica,non funzionante, mobilio vecchio e rovinato ma soprattutto un'aria irrespirabile a causa della muffa presente nella camera da letto incompatibile con una permanenza anche solo di pochi minuti. Per disperazione abbiamo dovuto dormire nel divano letto, non rifatto, vicino all'unica portafinestra dove entrava un po'd'aria. L'indomani, abbiamo chiesto subito un trasferimento ma a parte un'altra stanza al piano terra nello stesso stabile, disastrosa come l'altra e senza vista mare, non c'erano altre camere libere. I responsabili dell'hotel tra cui una certa Sandra, nonostante la nostra insistenza, non si sono mai presentati facendoci parlare solo con un imbarazzato ragazzo della reception. Indignati, abbiamo chiesto un rimborso dei giorni restanti e abbiamo prenotato un last minute con un'imprevista aggiunta di 500 euro in un'altro hotel elegante, pulito, confortevole e sopratutto profumato. Struttura sconsigliassissima a tutti, soprattutto per noi italiani.

La propreté des chambres, ainsi que des couloirs est à améliorer . 1 ascenseur en panne sur 2 durant toute la durée de notre séjour. Notre lavabo était bouché également toute la durée du séjour . La carte(clé) fonctionne 1x sur 10 nous avons dû aller la faire changer .

Bon hébergement, meriterait un petit rafraîchissement des équipements. Choix au repas limité et répétitif. Mais agréable sejour au final.

Cibo ottimo e abbondante,camere spaziose,posizione ottima fronte spiaggia e personale qualificato. Consigliato

Ruido continuo durante las 24 horas, incluso de noche de algún tipo de equipo de aire acondicionado

Koken ging niet omdat pannen allemaal bol waren en keramische kookplaat dan steeds weer op fout sprong. Flessen houder ijskast viel er steeds uit. Bij regen loopt water van de galerij in de gang. Verder alles prima in orde

bonito hotel, pero los apartamentos estan alejados, incomunicados y desatendidos. el check in lentisimo, no encontraban mi reserva pues manejan todo a mano. imposible estacionar ya en temporada baja, lo mas cerca es 500 mts. al lado hay otro hotel con show all day long en la piscina, musica a tope y repleto de ingleses de juerga. no recomendable.

Het appartement ligt direct aan het strand en alle kamers hebben een balcon met uitzicht op zee. De kamers worden goed schoon gehouden. Je kunt gebruik maken van alle faciliteiten van het er naast gelegen Miami hotel. Tegen een alles aanvaardbare prijs kun je eten in het prima restaurant van dit all inclusif hotel.

Wij zaten in het apartement gedeelte, wat erg schoon was en van alle gemakken voorzien. Je hebt eigenlijk van alle kanten wel zeezicht (hoger gelegen verdiepingen het beste natuurlijk). Handdoeken worden vaak verwisseld net als dat er regelmatig wordt schoon gemaakt. Alles was top in orde, bedden zijn fijn. Lekker balkon met zon de hele dag. Enige minpuntje is dat het bidet wat dicht op de wc staat. Ik met mijn 1.68 mtr kon er net tussen. Dit is echt het enige, voor de rest geen commentaar. Personeel super vriendelijk en behulpzaam, goede animatie. En leuke bar waar je wat kunt drinken bij het hotel gedeelte. En wat helemaal een plus is, was het loungegedeelte waar alleen volwassenen mogen komen! Zo heb je niet altijd kraaiende kinders om je heen, wat ook wel eens fijn is. :) voor herhaling vatbaar!

Veel Engelsen en bedden die bij het zwembad weden gereserveerd.