- Room The good, Room was clean, Air Conditioning worked well. Complimentary toiletries. Room was cleaned everyday with refreshment of towels. The bad, Ceiling in restroom was unfinished with screws still showing and could tell the moisture & humidity had already done its damage and there’s mold in some spot of the caulking. Bed was super hard and the fridge didn’t work. Hangers to hang clothing would have been nice as well. We had only had 2. - Internet Internet was non existent. Kept dropping out. Making it really difficult to do any work or even get emails heaven forbid you try and load a website. - Hospitality Staff was super friendly and the complimentary shuttle to Alona was great. Welcome drink was kind of a joke. They offered us Nestea. When we asked if they had anything else we were told we’d have to pay extra. Breakfast was not great but edible. Only allowed 1 complimentary instant coffee for each person. -Pool Pool was clean

Rey average, NOT exceptional as rated. Overpriced for what you get. DIRECTLY under flight path at airport about 1000 yards away. Middle of the night planes come screaming in 500 feet above hotel. Staff excellent and helpful. Buffet breakfast also very average

Very friendly staff, room is spacious and clean, very accommodating to requests. Bed is hard but I guess because they are for their primary target. But it didn't give me backpain which is good. One light short-circuited but they were able to replace it quickly.

So, I am torn about what to rate this property. The part that is completed is fairly nice. It’s definitely Korean, not Western in detail. The place has fairly typical Pinoy construction, where you can see the little details that were missed or were done sloppily. The description says that there are 4 or 5 pools and two pool bars, however there is just the one poolplus kids pool. And there is only one bar. I would have asked for a refund and not stayed normally, but it served my purpose. The directions to the property are not correct, and that needs to be addressed. The main reason I WANT to give it two stars, is that the “mattresses” are insanely hard. I am not joking when I say that you are sleeping on plywood with a half inch of cotton over it. When I asked for a mattress topper as one review suggested, they had no idea what I was speaking of. If I had it to do over again, I would have left, gotten a refund, and stayed somewhere else. It was the two worst nights of sleep in my life. Worse than backpacking in the Rockies with an inflatable pad and sleeping bag. Breakfast is a set menu of four options: ham, bacon, chicken sausage and corned beef hash. All come with one scrambled egg, one fried egg, an odd “salad” with some edible cucumber and tomato, three small slices of fruit, 1/4 of a piece of French toast, a cup of rice, some sort of savory soup and your choice of coffee (with powder cream) or sugar concoction they call juice. However, there is no menu.

When I stayed it was soft opening and the property still wasn’t finished. First thing is the staff is wonderful. They make you feel like you are the only one staying at the property. They even prepared a breakfast to go since we had to leave early when checking out. The property is really nice and almost everything was perfect. The only issue I had was the beds. It is Korean style so the beds are extremely hard. If you don’t like hard beds make sure you tell the front desk and they will place a topper for you.