GREAT EVERYTHING! Staff continuously helpful and the renovations are GORGEOUS. Can't wait to stay here again

The hotel located near to the main hot spot of Tumon was really easy for me who just spent time relaxing and hanging around. The staff was welcoming. I had a good time at this hotel.

Staff is great here. Rooms are clean.

Staff were excellent, shower design poor, everything got wet. Stayed in premier suite and for the price? Limited Hangers only 4, had to request, outlets for chargers, 1 chair was on verge of breaking, no iron, only 2 public washers/ dryers for entire hotel. And 1 intermittently worked. No place to get cash to use washers(no ATM). The bathroom, minimal hooks, no place to put towels or change of clothes...high point was staff very friendly and accommodating. Facility amenities were poor for a premier suite.

Clean and nice location

Great experience here

Bathroom was very poorly designed can’t take a shower without water all over the floors creating a possibleity of slips. Which is a hazardous.

Dino, the hotel manager or hotel employee went above and beyond on customer care and service. Awesome hotel to stay. Took care of my two nieces. Will refer hotel to friends and relative. More power to oyu. Merry Christmas.

Room was better then expected

Rain Shower head was separated and made more like a water fall. The layout of the bathroom/Shower was such that water ran all over the floor in the bathroom. There was a indirect light in the ceiling that could not be turned off - way to bright in the night

Clean property, excellent customer service from EVERYONE!! Awesome property.

Overall it was ok.

The rooms were nice but they were not clean the floors were dirty a the a/c do not work in the room the phones do not work in the room and when I call for service I waited on the staff for over an hr

The staff. However, there are nothing to do in rhe hotel unlike other hotels on the island.

Clean spot

The only thing that was hit or miss was the hot water but overall it was a great stay

Convenient hotel ! Clean, safe big rooms.

The outside of the property was not as neat as portrayed in the pictures but the inside is very clean. No complaints about the room.

The lobby was nice, and the staff were friendly and pleasant. I especially liked that there was a shop on the first floor. I stayed in a suite for three nights, but the towels kept changing in type and amount, so they were inconsistent. The amenities also never matched the number of people. When I asked, they brought more right away, but that’s why I couldn’t give it five stars. Overall, it was a good hotel.

Internet was weak. Tv wouldn’t work.