We are return guests and find the rooms clean and spacious. Plenty of hot water and good water pressure. It's great that the room comes equipped with a fridge and a microwave. There are plenty of electrical outlets and USB ports. Complimentary hot beverages are available in the lobby around the clock. Breakfast buffet is fabulous - hot and cold dishes, fresh fruit, yoghurt, hot and cold cereal, waffles with a variety of toppings. Breakfast area is kept clean and staff are wonderful in being very helpful and cheerful. Front desk staff were also very helpful and when we needed to change rooms (needed an accessible room with roll-in shower) it was done quickly and with no fuss. The only suggests for the future would be 1) to have shower toiletries mounted closer to the fold-down seat as one can't really reach them while seated and 2) it is more difficult to propel a wheelchair on the carpeted area than on tile (when the time comes to replace the carpet, tile would be better). My husband loves the fitness centre and pool. Hampton Inn by Hilton Hamilton has become our hotel of choice and look forward to our next stay.