Staff was horrible. Most have a superiority complex for someone that works a receptionist job.

Viejo y descuidado, además de sucio

Estancia de trabajo, básico pero muy bien todo, agradable

The breakfast was good, but check in takes longer than it should. Staff was great but their check-in system just takes a while.

La habitación excelente y muy cómodo el colchon, el desayuno es sencillo pero realmente fue rico, un plus que el hotel está dentro de la plaza, el check-in y check-out fue rápido y muy atento el personal, te prestan plancha para ropa 👌

Clean and neat overall. Good location. Confortable

Todo estuvo muy bien, gracias

Perfect location, front desk staff is awesome. Completely quiet room. I loved it

Good service and cleanliness

Rooms way to small for the price

Nice

Rooms were clean and beds were comfortable but very small. Best part was that breakfast was included.

Yes, it was fresh and clean.

The lock on the door didn't work, not even staff was able to open it, after trying for 1 hour thay gave us a defferent room. Room was very small, no fridge,

They had to change my room 3 times because the first one the bed was dirty and sheets not changed, the second there was public and beard hair all over the toilet and sink and floor, the third wasn’t clean but I didn’t have the energy to complain as it was midnight

Great customer service

La habitación estaba impecable: limpia, ordenada y con camas muy cómodas. La ubicación del hotel fue ideal

Clean room and very friendly staff

Rooms are too small for elderly couples

I like the clean the room was and the polite staff.The location also is good since we have several restaurants around there inclusive a market on the same plaza. However, the most I like is the staff provided my wife a wheelchair since unfortunately she had an accident the first day on Mazatlán. I don't like it doesn't have an extra table to put our personal things, missing a microwave and a little freezer.