This could be an incredible hotel, the building itself is iconic, with incredible views and has been finished to a high level n a boutique style. If stayed before with my daughter and rebooked with my wife because I wanted her to experience the place but it was just so disappointing. Firstly the restaurant/bar were closed on a Monday/Tuesday so wasn’t open the days we were staying, I understand they might have this listed somewhere but I didn’t realise until being sent the details the day before and, although I can appreciate not doing a food service with no customers I don’t know why they wouldn’t open the bar for residents, we would have loved to have had a drink in the evening and experience the views. Secondly the service is a just pretty lacklustre. Stuff like breakfast not kept stocked up; pretty early in service and eggs left from the beginning of service etc. mistakes on checkout about paying for breakfast (we had B&B) and other charges. I asked for an extension cord for a medical device, as I was leaving the building, and was handed it rather than one of the 3 staff offering to take it to the room etc. The staff were fine, generally professional and polite; so maybe I’m being unfair, but it was just a series of small poor efforts with no smile or willingness to go above and beyond. I’d describe it as budget hotel service in a high end boutique setting and we just found it disappointing. Could be so much better with some higher standards and care.

Fantastic place; so interesting; art and ambience creat a relaxing environment. Will return…thank you!

We spent a night at The Prison. It was quite the experience. An actual prison transformed into a high end hotel. While we loved everything about the Hotel itself, we weren't crazy about our room. Actually the bathroom was the low point. It's open concept, meaning the shower is a hand held 3 or 4 ft off the ground. So you have to hold shower wand, get wet, turn off water, soap up, turn on water, rinse off, turn off shower, or everything gets wet. It is for that reason there are no spaces to put anything. No hooks, no counter tops. Nothing. Extremely minimal. I want shelves and counter tops and hooks and places to plant my stuff. The bedroom fan did not work, we had to stand on the very comfy bed to give it a push to get it going. Also very austere. I get it, its a prison. Its edgy and all in all a spectacular place to stay for one or 2 nights, but if you want to unpack and settle in, not happening. There is a pool but very few of the rooms are air conditioned. The petit dejeuner was good but minimal, the restaurant closed during our stay. There are prison cells turned into bedrooms, cool places to walk and many a reminder this was an actual prison. All really cool. We loved the artwork.

Excellent hotel, such a unique concept. Clean and quiet around the pool and just a few minutes walk to the main street in Beziers

Hotel is great but the air temperature in the cell is HORRENDOUS with the pathetic ceiling fan. Even prisoners shouldn't have to face those conditions during normal summer weather

Fantastic hotel with amazing views! It’s located in an amazing spot walking distance to shops, bars, restaurants and all the sights of beziers, the staff were great, the pool and bar/restaurant were very good and the hotel is very quirky! We stayed in the cellure room which again is quirky and clean but could use shampoo/condtioner in the shower instead of one soap for all! The cellure only has ceiling fan and if it’s hot a separate fan is needed which reception can provide. Definitely worth booking highly recommended

Nice location and great rooms! Interesting to having made this former prison into a hotel! Spacious bathroom and comfortable bed!

Basic room but it is a cell!! Very good breakfast

This was such a unique experience! Must be one of the most original places I’ve ever stayed at. I was a bit stressed that I would feel claustrophobic but the ‘cell’ was surprisingly spacious and there’s a large window. The only downside is that it’ was a bit hot during the night but that would probably be the case for any hotel across the region this time of the year. The view is breathtaking. The staff was helpful, friendly and attentive. Would recommend to everyone!

Cool historic concept. Good heritage adaptation. Sleeping in a concrete prison cell is a unique experience; perhaps not for everyone. Didn't use any amenities.

Great hotel let down a little by breakfast. Rooms are very basic but lovely, would have valued a fridge and kettle.

Great stay. Staff very polite and helpful. Breakfast was lovely but not enough coffee cups. Pool was out of order quite dirty but a wonderful unique stay would definitely recommend. Beziers is beautiful and peaceful

Very unique property. Pool was not open. Location was excellent.

Nous avons réservé notre séjour dans votre établissement en grande partie pour pouvoir profiter du couloir de nage. Or, à notre arrivée, nous avons constaté avec surprise et déception que le couloir de nage était complètement vide et inaccessible. À aucun moment lors de la réservation il n’était indiqué que celui-ci serait fermé. Nous comprenons que des travaux ou fermetures puissent être nécessaires, mais l’absence d’information préalable est particulièrement regrettable, surtout lorsqu’il s’agit d’un équipement important dans le choix d’un hôtel. Dommage car l’originalité de l’hôtel et le reste des installations étaient sinon conformes à nos attentes.

Absolutely fabulous stay. We stayed in one of the 'cellules' which was all we needed, it was immaculately clean, the bed was very comfortable and moving didn't disturb each other. The staff was exceptional; polite, professional, friendly and helpful. They allowed me to speak French without correcting me and spoke in perfect English when I floundered and then reverted to French. I wish we had booked breakfast as the meal times in Beziers are very much adhered to (in our experience).

Very interesting place in a converted prison. Excellent location for exploring Beziers. Very helpful front desk. Excellent breakfast. The thing that kept me from giving 5 stars was the inconsistent housekeeping. Two days of our stay we had to ask for towels as there was no towel exchange or room cleaning. It did have some of the most ridiculous art on display (like the skull picture) that should be burned. Some of the other sculptures had me questioning what drugs the artist was on. We did like the alien in the outer courtyard. Hotel pool had suffered some damage in a recent wind storm but it was really too cool to enjoy anyway. This was probably a one time stay for us.

Really loved this place. Great, comfortable super king sized bed, clean and modern rooms, great friendly staff. What’s not to like!?!

A lovely surprise but probably best to take a taxi as it is a steep walk! I was given a superior room upgrade and next time I will happily pay for that. The view was magnificent. The rooms are VERY basic and a bit short on power outlets but full of character. Staff lovely.

The views from the room were insane!!! Great experience!

мені дістався номер з чудовим видом з вікна, в номері було тепло, чудова постіль і ліжко, сама локація готелю дуже вдала але мінусів я нарахувала більше: - жахливий вай фай в номерах, його частіше нема, ніж він є; - відсутність розеток біля ліжка; - не зайвим було б видавати капці гостям, бо підлога доволі прохолодна; - сніданки прям дуже посередні і слабенькі, вчасно не доносять їжу, яка вже закінчилась. ви можете опинитися в ситуації, коли прийдете на сніданок за 40 хвилин до завершення і вам дістанеться лише трохи хліба, масло, джем, мед і цілі фрукти. ніяких овочів не було представлено взагалі. кава просто жахлива