Overall Ratings & Reviews Natural Oak Apartments

This place was in terrible condition—dirty, outdated, and absolutely not worth the money. The safe didn’t work despite repeated requests to fix it, and the refrigerator was also broken. This was particularly frustrating because I had medication that required refrigeration, and my milk spoiled as a result. The view was of a dirty swamp, nothing like the pictures shown on Hotels.com, which were either fake or taken a very long time ago. To make matters worse, the bed had bed bugs. The only positive aspect of this stay was the staff—they were humble, kind, hardworking, and friendly. However, the property itself isn’t even worth £5 a night. I only stayed because I couldn’t find another place nearby, but thankfully, I’ve now found a cheaper and much cleaner option. As a seasoned traveler, this was by far my worst experience. I’m shocked that Hotels.com would list a property like this without proper vetting.

Nice place close to everything , safe and secure . Friendly staff

Area and property itself nicely built. Check in/out very easy. Staff cleaning excellent.All staff courteous, helpful and friendly. No complaints about costs. Good value. Would encourage management to keep up to date with ceiling maintenance. Not a problem for guests at the present time.