7,6
Pleasant
From 4 reviews
Provided by travelers on
Cleanliness
6,5
Room Comfort
6,5
Meal
6,0
Location
6,5
Service and Facilites
6,5
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Traveler Reviews Jade Ha Long Hotel
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Business
5,0
/10
Reviewed 34 week(s) ago
The hotel locked the door at 12am, the guests waited outside until 2am, the hotline was so hot that the staff didn't answer. I don't understand, I've never seen a case like this at a hotel.
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Accommodation's Reply
15 Oct 2024
Jade Ha Long Hotel is very sorry for your bad experience. Thank you for your review, Jade Ha Long Hotel listens and changes to improve the quality of service.
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PT
Pham T. K. L.
10,0
/10
Reviewed 57 week(s) ago
Convenient location, walking distance to the beach, super nice staff, supported my family to check in early, cheap room compared to quality
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