8,3
Very Good
From 623 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

7,6

Location

8,4

Service and Facilites

8,2

People often mention about Cityzen Renon Hotel
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Distance to City Center (4)
Accessibility (4)
Check-in/out Time (4)
Bedroom (4)
Surroundings (3)
Staff Friendliness (3)
Wifi (3)
Activity Option (3)
Room Space (3)
Bathroom (3)
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Traveler Reviews Cityzen Renon Hotel

Number of reviews per page
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40
Customer reviews
S***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 14 week(s) ago
Ugly room, stuffy, the guard talks a lot, check out everywhere is at 12, here it's at 11. It's only 11.01 and there's already a knock on the door. LOL, funny.
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S***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,4
/10
Reviewed 15 week(s) ago
A fairly comfortable low budget hotel. The staff are quite friendly. The only thing that needs to be improved is the cleanliness. And when I stayed, the TV could not be used, there was no mineral water, and there were no amenities for bathing.
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Accommodation's Reply
15 May 2025
Thank you for your visit, sis. For amenities, we only provide shampoo, soap and towels. We cannot provide anything else.
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S***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,3
/10
Reviewed 16 week(s) ago
It's just so-so, standard and the price.
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Accommodation's Reply
15 May 2025
Thank you for your visit, sis. Hopefully we can meet again in the future.
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Mira P. S. Y. P.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
Very comfortable and the staff is very friendly. The location is very close to the project, about 3 minutes walk.
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1 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Mrs. Mira, Thank you very much for your positive review. We are glad to hear that you feel comfortable and satisfied with the service of our staff. We look forward to welcoming you back to Cityzen Hotel Renon. Best regards, Cityzen Hotel Renon
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 20 week(s) ago
Quite comfortable and close to the project location.
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1 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Customer, Thank you for your review, Glad to hear that you feel comfortable and helped by our location which is close to the project. Hopefully we can welcome you to stay again in the future. Best regards. Cityzen Hotel Renon
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,2
/10
Reviewed 21 week(s) ago
I stayed for 4 nights, and not once did they clean my room.
2 people find it helpful
m***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 49 week(s) ago
It's just not well maintained, for the staff is friendly. Hopefully the cleanliness will be maintained better.
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2 people find it helpful
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 52 week(s) ago
Value for money for accommodation in the middle of the city. Located in the middle of a residential area makes it feel like part of the local community.
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Accommodation's Reply
29 Aug 2024
To our valued guest, Thank you for choosing Cityzen Hotel Renon as your place to stay. We are very happy to hear that you enjoyed the location and felt like part of the local community. We look forward to your next visit. We look forward to welcoming you back again in the future. Warm regards, Cityzen Hotel Renon.
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 67 week(s) ago
Ok to stay here to Sanur near.
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2 people find it helpful
f***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 71 week(s) ago
Access to Sanur and the city center close to the laundry, the owner is very friendly.
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1 people find it helpful
Accommodation's Reply
16 Apr 2024
Dear guest, Thank you for your visit, we look forward to welcoming you back.
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 76 week(s) ago
Worth it sih, staffnya juga ramah.
1 people find it helpful
Rahmat J.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 81 week(s) ago
Very good bargain. VERY spacious. Clean. TV, AC, hot water. All worked great. And of course, the location. The only down side is the pillow and the bed. They are due for replacement. And the cleaning team needs to be trained to do a proper cleaning in bathroom faucets, wall, everything. Will definitely come back.
2 people find it helpful
Accommodation's Reply
09 Feb 2024
Dear Mr Rahmat, thank you for visiting, we will continue to strive to improve service to customers.
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Darmawan D.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 102 week(s) ago
Sangat menyenangkan menginap di sini, kamarnya sangat bersih, tempat tidur sangat nyaman dan wangi, kamar mandinya sangat bersih dan air panas lancar, WIFI bagus, sangat kencang, AC dingin, pelayanan staf sangat ramah. Sangat memuaskan dan pasti akan kembali lagi menginap di sini.
7 people find it helpful
Accommodation's Reply
26 Sep 2023
Thank you for staying with us, we look forward to welcoming you again.
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Muhammad Rajab Halla
icon-origin-TRAVELOKA
4,8
/10
Reviewed 103 week(s) ago
Kamar bauh pengap, toilet jorok, tidak sebanding dengan harga, sprei mau rokok seperti tidak pernah di ganti, wastafel rusak.
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Accommodation's Reply
11 Sep 2023
Dear guest, we apologize if this is not acceptable, we will always try to improve our service. Thank You.
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Imam I. S. H.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 137 week(s) ago
It is suitable only for a few hours transit not for holiday. It should be renovated because the room is dirty, the shower room is dirty, the room smells nad. Lack of parking lots.
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Irwan M.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 142 week(s) ago
Clean hotel, friendly staff, strategic location nearby Renon and business district area in Denpasar and only 5 minutes to Sanur.
2 people find it helpful
rofiq d. d.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 143 week(s) ago
Many ceilings are seeping and leaking when it rains.
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2 people find it helpful
Egi P. P.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 145 week(s) ago
The single bed room is not recommended, the air conditioner is leaking, the wall paint also looks like there are lots of leaks, the room is stuffy, you can't get a drink. Facilities in the palace single bed, AC, TV (few channels), warm water for bathing, wardrobe.
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4 people find it helpful
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Akhmad U. F.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 156 week(s) ago
Pelayanan ramah dan kamar bersih bagus cuma hanya saja kelengkapan air minum tidak tersedia dan batas check out juga dikurangi max jam 11 siang gara-gara promo, jadi agak bingung kebijakannya hehe terima kasih.
6 people find it helpful
Francisca E.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 158 week(s) ago
The rooms are quite spacious and clean for a double, cold air conditioning, there is a refrigerator too, the bathroom hot water is smooth, the environment is quiet. There are not many rooms. With a cheap price for me, it is very satisfying, because it is a simple hotel concept so there is no drinking water or minibar provided. No need to worry because there is a Circle to the nearby which is open 24 hours, and there are many eating places around it. The receptionist is friendly but does not stand by all the time, can be contacted at the attached WA number. Maybe it depends on the guest too, if you behave politely the receptionist will be happy to help.
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2 people find it helpful
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