Dear Valued Guest, Warm greetings from Luminer Pajajaran Bogor Hotel. Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed with the excellent location, the cleanliness of the rooms, the appropriate room size, and the attentive and friendly service from our team. This compliment means a great deal to us and motivates us to continue providing the best service. However, we apologize for the inconvenience you experienced regarding the breakfast menu not meeting your expectations, the condition of the room walls, and the issue with the room key. We have forwarded your feedback to the relevant team for evaluation and improvement in the future. Thank you for your interest and suggestions. We hope to welcome you back to Luminer Pajajaran Bogor Hotel again for an even better stay in the future. Sincerely, Agung Susanto, General Manager