Overall Ratings & Reviews Brittany Hotel BGC

helpful attentive staff. breakfast is very good.

Very small front area, hard to even unload.

Staff are very friendly & hospitable!

Our room has nice views of the BGC area. It's clean and has modern amenities. The shower temperature is too hot even when the setting is cold. Some of the front desk staff are either not knowledgeable or borderline rude or both. Breakfast included with room was also good, service could be improved though. Love that this hotel is beside SM aura which gives you lots of options as far as shopping, dining and entertainment is concerned.

Very good service, lovely hotel and very friendly staff

Really great experience my first time stay in Manila. The hotel was very clean, the staff were friendly a d helpful. I really enjoyed the breakfast buffet and the convienience store in the hotel.

The lobby and other public spaces were very nice. The breakfast was delicious and a great dining experience. The staff were friendly and very helpful. A seven eleven convienience store attached to the property was a plus. The hotel is located a short walking distance from a shopping area.

Great staff, amazing hotel, and room

The staff was great and the proximity to BGC and places for meetings was great.

As in every hotel, there can be pros and cons, and in our case, there were some minor and major issues we encountered during our stay. The major one, not a discomfort but a disappointment/dissatisfaction, was that the pool was under maintenance (for days!) when we booked. I didn´t see it in the website (thru hotels.com), but the receptionist said they wrote something about it on their website. If only I knew I could have chosen another hotel, because we really wanted to make use of the hotel pool. The only reason I chose Brittany was that it was new (well, apparently the management only, but not the building as I found out later on) and their rooftop pool is really nice. So, even if it was pricey I booked four nights anyway. When we checked in, I was surprised that the breakfast was included (I didn´t remember that it was included when I booked), which I thought was a of compensation of sorts for the pool being useless. However, although I was satisfied with the breakfast food (though not so much to choose from for that kind of room rate) and the service of the staff, it was the opposite for my husband. The bread section was almost always empty everyday and there was no refill anymore (after past 9 am) and the bread type was not that he expected - mostly the sweet, soft, white bread. There were also days that the fruit section was empty, and it was only watermelon and pineapple slices all the time. But I like the complimentary soda and bottled water during our stay! :-)

Nice property. Comfortable room and bed. Convenient location.

Good

Breakfast was standard, no bells and whistles, staff courteous and friendly. Hotel located directly across from SM Aura mall. Pros and Cons easy access, the que for garage is right next to hotel, so you will be waiting awhile for Grab

Amazing staff service ! Packed my breakfast to go cause I had 4am checkout

All the staff were very accommodating and quick to everything we asked for. The 1 bedroom suite we booked was very spacious and we love the bathroom/shower/tub. Felt like home! Esp the living room! I fell asleep on the couch 1st night and it was so comfy! The area was very convenient. The SM mall was directly across from the hotel. Only 7-10 min walk to highstreet area and maybe 15 min walk to forbestown road. The bar cocktails are yummy! High ceiling. Buffet was good. The only odd thing which isnt a big deal, is that every time you leave ur room, you have to tell the concierge to have your room cleaned. They dont just automatically come. On check out day, they held our luggages until we were ready to leave. So we explored and went back to pick up our luggages at no charge. Loves it!! And they helped us call the cab! So good! I cant stop saying this but ...Amazing staff!!!

The hotel's breakfast buffet has a variety of delicious cuisines to tickle the palate.

Super clean! Nice and friendly staff. conveniently close to malls and dining places.

Everything was good, early check in is not possible unless you pay 5k , the room was good except the shower room smells stinky , I washed it with water and it was ok after .

The hotel is clean and beautiful but what made our stay the best if the staff.

The breakfast buffet is fantastic. Could use a little more ube.(hint, hint). The room is spacious and modern. Comfortable beds. The lobby is super unique and a nice place to hang out