Caitlyn
2,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room was clean, and staff was responsive and kind and helped out. Unfortunately the maids came in and changed the air conditioning up to a high number and we couldn't get it back down to a comfortable temperature after they changed it no matter what buttons we pressed. We also chose to park our car in the garage, and multiple times the gate would not open. Luckily our flight was delayed, but if the flight had been the original time we would've missed it! Each time, someone had to come down from the main building and unlock the box and manually put it up. They said it was nothing wrong with the card they gave us, but each time we scanned it it would say "ERROR". They claimed that the "connection" wasn't "good" internally in the drop arm barrier machine. This was definitely an inconvenience. In relation to Lisbon and the city center, it's about 15-30 minutes depending on traffic so I wouldn't recommend staying here if you want to be super close to the city center.
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