The people who runs this hotel are very unpleasant, unhelpful, unprofessional and charge rates higher than booked or advertised. Upon check out they told us they were too busy to provide a receipt for our stay and have simply ignored us. I have multiple charges for the same stay on my credit card and still have no receipt or explanation for the charges they have processed. It has been since July 8th. I have called them three times and emailed four times. Stay else where to avoid holiday complications.