Charming hotel. Updated & clean rooms. Grounds around the hotel could be cleaner but overall enjoyed out time there
Isaac
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room appeared to be rather outdated and had an unpleasant odor. The beds were not as clean as one might hope, and there were numerous insects present. Given the nightly rate of $250, a higher standard of maintenance and upkeep for the property would have been anticipated.
Jason
Business
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good place to stop over. Food is great.
Darryl
Friends and Family Family
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Staff was not very helpful no ice machine, suggested I walk to the store and purchase a bag of ice, this property could be fabulous and probably was at one time but upkeep has not happened, not worth the$350/ night
Andre
with Friends
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The beds and linens were exceptional. The hotel is very quaint.
Emily
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Tried to cancel about 47 hours before the stay because of a death in the family. No one answered the phone. Then sent an email. The response from the motel stated that the “policy” was that cancellations had to be made 48 hours before so we would be charged for one night. No compassion here.
Spencer
Family
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Terrible place! Stay somewhere else!
S
Family
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The place is a dump!! Run down! The room we had had a very bad urine mould and musty smell. The white bedding had dirt on them from previous. We asked to change rooms but the other room had the same smell! Not as advertised in pictures etc! This place charges big bucks for basically a flop house. Stay away!! Also, the restaurant is filthy!
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Shelley
with Partner
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property could use some upgrades but things were clean. There were no windows in the room, but we opened the door for a bit to let in a breeze.
Steven
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was clean and staff were welcoming. A good choice in Kenora.
Virginia
Friends and Family Family
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beautiful view of lake
Helen
with Partner
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The bathroom could use a towel hook. The room could use a real coffee machine instead of a press coffee unit which had no directions on how to use it. It would also help to have a paper guide for the tv to let us know what channels were available. Also less pillows and maybe an extra blanket tucked away in case of cool night
Suzanne
with Partner
6,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The room was dark, could use more lighting. As for the cleanliness there is room for improvement, dusty shelves carpet (they should buy a new vacuum).
The outside should be cleaned more. Sand and stuff on the balcony, riped overlay on the balcony. For the price 224$ they could do better.
Tony C T
with Partner
8,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great view of the Lake and good location.
Patrick Michael
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Easy parking, clean room, nice staff!
Eileen
with Pet
4,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Although checkin time is 3 to 8 pm, due to time change I realized I would arrive at 2. I called hotel at 12 am and asked if I could checkin at 2 instead as I would be traveling 8 hours. They said no get they only had 1 cleaner and wouldn't take exception. I got there at 3 and was the only one checking in so they could have done this for me.
Living room sofa was dirty and worn.
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Carolyn
Business
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
No comment
Mary Jean
with Partner
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Clean room and bathroom. Safe parking..
Do not arrive early…no transactions until 3:00.
Close to the water.
Laura
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Such a cute inn outside of Kenora would want to stay longer next time. The soundproofing in the rooms aren't great everyone was very respectful. Very nice patio space and close to a local Beach.
Pamela
with Partner
2,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We were completely unsatisfied with our stay from start to finish. Check in was difficult as the person didn’t seem to have time to effectively communicate with me. The building is in disrepair. We had to struggle carry our bags down a flight of stairs and then up another flight of stairs. Had we been older or unfit we would not have been able to get our stuff up to our room. The handrail for the stairs was completely rusty. The patio decking at the front was weathered plywood. The back patio had furniture with cushions that had been left out all winter. The bathroom window, vents and air conditioner was filthy. If we’d wanted to make coffee there wouldn’t have been nearly enough grounds. I took quite a few photos. They charged us 175.00 and we feel completely ripped off.